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For Employees

Wireless Services

New Wireless Service and Equipment  |  Changes, Disconnection, Upgrades  |  Add Data or Texting to Existing Plan  |  Air Cards, Hot Spots, and Tablets  |  Additional Information

Includes: All Cell Phones, Air Cards, Hot Spots, and Tablets. All requests and approvals must be processed and approved by UW-Extension Purchasing. Departments cannot go directly to the provider or to DoIT for service or equipment. This also includes all accessories for these devices.

All forms must be completed and original copies with signatures to be sent to UW-Extension Purchasing Department. Requests will not be processed until all forms are received by the Purchasing Department. DO NOT SEND FORMS TO DOA OR TO PROVIDER.

Departments may purchase service and equipment from any provider listed below that they determine best meets their business needs. Central IT IPAD recommendations Word document

Expense Control Tips Off-site link

New Wireless Service and Equipment

To start purchase of wireless service and equipment, follow these steps:

Step 1: Download and Print Forms A-D.

Form A: Approval Form Word document
Form B: DOA Acknowledgement Policy Word document
Form C: DOA Policy PDF link
Form D: Supplemental Form Word document
This form is required only if requesting data, air cards, hot spots, texting for smart phones, laptops, and tablets. Please note if requesting data for a smartphone or tablet you must contact Central IT for compatibility and support of the device.
Form E: Wireless Waiver FormWord document
Only complete this form if the mandatory vendors are unable to meet your technical needs.

Step 2: Approvals

Obtain approvals from your supervisor and Division Managers.

Step 3: Mail Completed Forms

Send completed form to:
UW-Extension Purchasing Department
Attn: Jean Storandt
432 N. Lake Street, Room 104
Madison, WI 53706

Step 4: Select Coverage Area

Select a wireless provider that best meets your business needs. Contact vendor representative if you have questions on coverage, equipment, accessories and choosing the correct plan. Click on link below.

Note: UW Extension Central IT recommends a National Plan for persons that travel statewide.

Step 4b

Scroll to the service requested New Service) form.

Step 4c

Fill out the form completely. If you have questions, contact your provider account representative. Save form as a word document.

Step 5: Email Completed Forms

Email completed form from Step 4 to Jean Storandt in the Purchasing Department: jean.storandt@uwex.edu. DO NOT SEND TO DOA OR PROVIDER. This must be emailed to the purchasing department. Purchasing matches new service form with department's forms that were mailed in Step 3.

Step 6: Provide Account and Wireless Numbers

Once you receive your phone/data phone/air card/hot spot/tablet, contact Jean Storandt at jean.storandt@uwex.edu and provide the wireless number and account number.

Step 7: Set up your email (Data Plan only)

If your request included a data plan for your smartphone or tablet then contact the UW Extension Service Center by email at servicecenter@uwex.uwc.edu or by phone at (608) 262-5034, as they will configure it to work with the Exchange email and calendaring system.

Step 8: Review Your First Bill

Once you receive your first monthly bill, verify for accuracy and call provider's customer service department and authorize your Purchasing Card Information for future billing.

Step 9: Review Each Monthly Bill

Review your monthly bill. It is the user's responsibility to review each monthly bill and submit reimbursement for any personal calls per the DOA policy. Reimbursement Form Word document

Send reimbursement requests to:
UW Extension Purchasing Department
Jean Storandt
432 N. Lake Street, Room 104
Madison, WI 53706
(608) 265-6645
jean.storandt@uwex.edu

Changes, Disconnection, Upgrades

To make changes, disconnect the service, add accessories, or replace equipment, follow these steps:

Step 1: Complete Appropriate Form

Select provider you have your wireless device with.

Step 2: Select Service

Scroll to the service requested (i.e., Changes, Disconnect Service, Accessories, or Replace Equipment) form.

Step 3: Select Options

Fill out the form completely. If you have questions, contact your provider account representative. Save form as a word document.

Step 4: Email Completed Form

Email completed form to Jean Storandt in Purchasing Department: jean.storandt@uwex.edu.

Step 5: Review Each Monthly Bill

Review your monthly bill.
It is the user's responsibility to review each monthly bill and submit reimbursement for any personal calls per the DOA policy. Reimbursement Form Word document

Send reimbursement form to:
UW Extension Purchasing Department
Jean Storandt
432 N. Lake Street, Room 104
Madison, WI 53706
(608) 265-6645
jean.storandt@uwex.edu

Add Data or Texting to Existing Plan

To add data or texting to existing plan, follow these steps:

Step 1: Download and Print Supplemental Form

Fill out form completely. Justification and business need are required.
Supplemental Form Word document

Step 2: Approvals

Obtain approvals from your supervisor and Division Managers.

Step 3: Mail Completed Form

Send completed form to:
UW-Extension Purchasing Department
Attn: Jean Storandt
432 N. Lake Street, Room 104
Madison, WI 53706

Step 4: Complete Appropriate Form

Select provider you have your wireless device with.

Step 5: Select Service

Scroll to the service requested (i.e., data plan, texting). Fill out the form completely. If you have questions, contact your provider account representative. Save form as a word document.

Step 6: Email Completed Form

Email completed forms to Jean Storandt in the Purchasing Department: jean.storandt@uwex.edu.

Step 7: Review Each Monthly Bill

Review your monthly bill.
It is the user's responsibility to review each monthly bill and submit reimbursement for any personal calls per the DOA policy. Reimbursement Form Word document

Send reimbursement form to:
UW Extension Purchasing Department
Jean Storandt
432 N. Lake Street, Room 104
Madison, WI 53706
(608) 265-6645
jean.storandt@uwex.edu

Air Cards, Hot Spots, and Tablets

New – See New Wireless Service and Equipment
Add to existing plan – See Add Data or Texting to Existing Plan
Changes – See Changes, Disconnection, Upgrade Equipment

Additional Information

Annual Wireless Service Review

Annual Wireless Service Review document Word document

Apps

Apps for tablets can be purchased with a UW-Extension Purchasing Card. The Purchasing Card Log must show business need and justification for app and who is using app.

Disposal of Equipment

All equipment is disposed of per Surplus Property Policies. Disposal Form Word document

Delete all information from phone or tablet (contacts, messages, etc.).

Fill out disposal form completely and send used wireless devices to:
UW Extension Purchasing Department
Jean Storandt
432 N. Lake Street, Room 104
Madison, WI 53706

Department should update their small equipment inventory list to reflect the disposal of equipment.

Employee Discounts Program

Select your provider below:

Scroll to Employee Discounts Program

International

If you need wireless service for intermittent international travel and your existing service does not offer international calling, consider one of the following vendors for a low-cost solution:

Lost or Stolen Equipment

Contact provider account representative and UW-Extension Purchasing Department IMMEDIATELY.

UW-Extension Purchasing Department
Jean Storandt
432 N Lake Street, Room 104
Madison, WI 53706
(608) 265-6645
jean.storandt@uwex.edu

A corrective course of action will be recommended (e.g., suspend service, replace telephone, change telephone number, etc.).

Small Equipment Inventory List

Departments should add wireless devices to their small equipment inventory list.

Texting

Text messaging is turned off by default for wireless devices. This feature may be turned on by request via the Order/Change Form and completion of the Supplemental Form. See Add Data or Texting to Existing Plan.

For UW-Extension Employees

Professional Development

UW-Extension and Colleges Administration