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PERCEPTION IMPACTS COMMUNICATION & RELATIONSHIPS

CommunicationPrepared by: Rita Straub, M.S.,C.F.C.S.
Family Living Agent, University of Wisconsin Extension-Cooperative Extension

"Most of our failures in understanding one another have less to do with what is said and what is heard than with what is intended and what is inferred." A quote by George A. Miller, Psychologist says a lot about the real issues related to communication in the family, workplace, school or normal life situation.

Perception, stereotyping and self-fulfilling prophesies are all powerful forces that affect communication and human relationships in different ways. Usually these things affect relationships in negative ways. The capacity to communicate, problem solve, make decisions, and manage stress are affected by an individual's perceptions.

Communication can be the key to resolve conflict in parent child relationships but perceptions need to be recognized before trying to move forward. To begin, identify what each expects to gain from the communication effort. Parents communicate expectations in several ways; their tone of voice, facial expressions, body posture and touch. Children also communicate more by their body language than by their verbal message so it is important to observe and listen carefully to each other in a brief "face to face" discussion.

Studies indicate that a child usually lives up to the expectations of the parents. These expectations influence the child's self esteem. Anything we believe about ourselves or someone else affects our behavior.

Our interpretation of another's behavior is based on our values, beliefs, and experiences. It is good to give the listener an opportunity to respond to our message by asking some simple questions to clarify what is said and what is heard. Examples of some these questions could be; do you mean? Are you feeling? Are you saying? These questions provide a reality check to the individual speaking and to the listener. It takes time and patience to allow feed back from the listener but is worth the time spent to improve communication. The perception or definition of a problem affect and may determine the options, outcomes or solutions in the end.

Some perceptions that can influence communication between parent and child are: my parents don't care, all my friends are doing it, what I think does not matter, it won't happen to me, it's not worth trying, I don't believe it anymore, you don't understand or you do it so why should I do it.   Parents need to be aware of these perceptions to allow for open communication. Asking a child about their feelings and ideas is helpful and needs to be on going because the child is continually growing and maturing.

Some strategies for parents and children are to learn more about each other to get rid of perceptions.   Make a list of things you know about your child. Begin with their favorite activity, food, color, music, and sport. Than make a list of things you would like to know about your child with some of the more difficult questions, what is your most difficult class, what is something they fear, dislike doing, or would like to change in their life. Find an appropriate time to talk to your child about the favorite and than when both are comfortable you may want to ask the more difficult questions. As a parent share your favorite things also.

Getting to know someone better helps to get rid of perceptions that are not true about your child, yourself, and your role as a parent. The behavior of parents is about twice as powerful as a spoken message when trying to teach a child of any age. We all have heard the statement, "do as I say, not as I do." In reality the child is far more likely to "do as you do" anyway regardless of the verbal message.

For more information on this topic or other family living topics contact me at 715-261-1242 or  e-mail me rita.straub@ces.uwex.edu

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