Lesson VII:
Consumer Fraud, Rights and Protection

Consumers have the right to be informed as well as to complain and be heard when a problem arises. We also should take the time to become knowledgeable about projects and services, and use the decision making model to avoid becoming a victim. This session will review our rights and responsibilities as consumer, and inform us of the regulatory agencies that help protect consumers.

Lesson Contents

Work through these at your own pace. Each part includes readings and activities which must be completed to finish the entire lesson.

Lesson Checklist Print for your reference

Resources