Returning Materials

You may use U.S. Mail, UPS or some other private shipper to return what you borrow. All materials are sent with shipping lists which have a column indicating "return date". This is usually the next business day following the day(s) you're scheduled to use the item. We expect you to mail the materials back to us on the return date. Return mailing labels are included in each package. If you can't find the return label, see our address in Contact Us. Please return the materials in the box you received them in if at all possible.

We have several items which are very valuable and should be insured when they are returned. You should find a note with each of those items regarding what value to insure the package for. To protect yourself, we encourage you to insure them.

It is your responsibility to see that the materials are sent back to us on the return date. Many titles are heavily scheduled and should not be kept past the date originally requested. Contact us immediately (800) 353-3514 if there is a problem or if you would like to keep something for a longer time. We try to extend loan periods whenever possible, but don't assume you can keep something without checking with us first.

We're interested in your input concerning the materials you borrow. Please remember to complete and return the evaluation forms sent with each title.