CONFLICT
MANAGEMENT AND EXTENSION ROLES - Training Overview
“In
our complex and uncertain world, conflict is inevitable. Understanding
conflict as an opportunity for learning, rather than barrier to progress, is
a shift in thinking that must occur if communities are to move forward.” (Shana
Ratner, 1997, p. 6-7)
In today’s communities people frequently have different ideas about what should be done. These differences make for creative
solutions in some cases and spiral into conflict in others. The way that parties manage conflicts can determine whether or not
impacts on relationships are constructive and whether or not agreed upon solutions are achieved. Extension educators encounter a
broad array of conflicts: youth and family disputes, disputes within and between organizations and leaders, community disputes
involving various parties, and public policy disputes. We sometimes wonder whether to get involved and if so, what role to play.
Educators also experience conflict within offices and other contexts in our own organization. While Extension educators have
increasing experience with conflict few of us have had formal training in conflict management. We are finding that developing
comfort with conflict and skill in managing it is a key competency for career satisfaction and success in Extension work.
A CES Conflict Management Team has been intensively trained by conflict specialists at UW-Milwaukee and is now providing
workshops for Extension faculty and staff on conflict management. Four workshops are designed to help you progress in your comfort, knowledge and skill.
Conflict Management TeamTo Provide Workshops
These workshops serve educators from all program areas. This gives you the opportunity to gain broader perspectives
on conflict situations, reactions and responses. Concepts and skills have application in all program areas. They
also apply to conflict resolution in working with colleagues in your county office. County educators are our primary audience.
Specialists and support staff are also welcome to attend.
REGISTER NOW! |
