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Web Development

Online Surveys

Question Types

The following is a comprehensive list of the supported question types in Zoomerang. All questions on your survey must fit one of the models below. If you can't tune your question to match one of these types, Tech Services can assist you in determining which question type best fits what you want to ask.

Heading

A heading is not a question, but a space between questions where you can insert a message or instructions in the survey.

Choice - One Answer (Bullets)

A choice/bullet question offers the user a set of choices, from which the user must select one. This option works best when there is a small set of choices. Example:

Choice - One Answer (Drop Down)

A choice/drop down question offers the user a set of choices, from which the user must select one. This option works best when there is a large set of choices. Answer options to drop down questions have a character limit of 50. If you request a drop down question with an answer that exceeds the character limit, we will automatically substitute a bullet question. Example:

Choice - Multiple Answers (Bullets)

A multiple choice question lets the user select all options that apply. Example:

Yes/No

A yes/no question functions like a choice question, but the possible answers are limited to Yes and No. Example:

Rating Scale - One Answer (Bullet)

A rating scale presents the user with a series of choices on a continuum. The user may only select one choice. Note that you may customize the scale both in number of steps and in captions for each step. Example:

Rating Scale - Matrix

A matrix works like a rating scale, but groups logically-related questions together with a heading. A user can provide one answer for each item in the group. Matrix questions do allow for "other" responses. However, if you indicate that you want the user to be able to add text, they will have a text field for each question in the matrix. We recommend following a matrix question with an open-ended comments box question, if you would like additional information about an "other" in a matrix question. Example:

Open-Ended (Single Line)

An open-ended single line question allows users to type text into a single line field. This is a good option if you expect a brief (a few words) response to your question. Example:

Open-Ended (Comments Box)

An open-ended multi line question functions just like a single line, but with additional space. Example:

Open-Ended with Prompt

An open-ended prompted question groups a series of open-ended questions together with a heading. Example:

Address

You can use an "address" question to ask people for their contact information. You can customize the heading. ("Please provide your address" in the example.) You can also customize each field, for non-U.S. addresses, for example. Example:

Date/Time

A date/time question allows you to collect data for dates and times. For example:

Ranking

A ranking question asks users to rate a list a list of items by assigning a number value to each item, using each number only once. For example:

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