CONTENTS

UPFRONT - Last Issue of 2001.
FOCUS - Business Uses of Distance Education and Knowledge Management: a Case
Study by Alan G. Chute, President of Advanced Learning Systems
SUBSCRIBER REQUEST - Who is Doing Work with Student Synchronous or
Asynchronous Collaboration, Stephen Twining Asks? LINES - November News Highlights
ONLINE - What Makes a Good Online Course? Final TLT Online Interviews
ED - Wisconsin Selects Jabber Instant Messaging, Finding High Profile Success Stories,
Seven Canadian Colleges and U's Form SHARCNET, Special Offer for Libraries,
Survey of Colleges' Spending on "IT" Find Overall Increase
BIZ/GOV/ED - Army Unveils Knowledge Portal, Cutting the Cord, NCS Pearson to
Manage Navy College Program, MBA and Certificate Programs Provided in India
TELEMEDICINE - University Transmits Video for Orthopedic Surgery, Telemedicine
Surgical Training Explored at UCLA
FUNDING - Senate Vote Freezes Pell Grant and Slashes LAAP, NSF Funds USC
National Tech Network
TECH/TOOLS - Palm to Distribute eBooks from HarperCollins, Bell Labs Creates
Transistors From Single Molecule, First Degree in Wearable Computing, Unified
Messaging Technology on the Rise
READS/RESOURCES - Director in the Classroom, Resource: The Educause Effective
Practices and Solutions Database, Ed Tech Review Now Online, Get Educated
Resources, F-Light
POSITIONS - UW-Stout Position in Web Development and Training, Michigan
Technological U, UW-Milwaukee Seeks Media Specialist, UW-Platteville Seeks
Information Processing Consultant, Waukesha County Tech College has Media
Services Coordinator Position, Eastern MI U Continuing Ed Seeks Director of
Distance Learning, Career Center Online

NEW ON THE LIST - Welcome to New Subscribers
FYI - News, Events, Conferences
ENDNOTE - First Issue of 2002.
________________________________________________________________________

NO DECEMBER DESIEN ISSUE - Happy Holidays to Everyone!!
________________________________________________________________________

UPFRONT - We end 2001's last issue of DESIEN with an important FOCUS article on
business uses of distance education and knowledge management. Although written from a
business perspective, the topic is equally critical for education, government and the non-
profit sector. According to author Alan Chute of Advanced Learning Systems, "the challenge
for educational and training organizations is to develop the tools for managing the knowledge
resources and providing appropriate access to this information." This is, indeed a challenge.
Alan cites an innovative solution in the Case Study below. (Rosemary Lehman)
________________________________________________________________________

FOCUS

Business Uses of Distance Education and Knowledge Management: a Case Study
by
Alan G. Chute, President of Advanced Learning Systems

In today's Information Age, learning in the business environment is no longer confined
within the four walls of a corporate classroom. Learning resources are readily accessible
from knowledge repositories worldwide. Information is everywhere and the challenge for
educational and training organizations is to develop the tools for managing the knowledge
resources and providing appropriate access to this information. The emerging corporate
learning environment is envisioned as a system for connecting learners with these
distributed learning resources anytime anywhere.

According to the IDC, U.S. companies spent $62.5 billion on training and educating
their workforces last year. More than $3 billion of that was spent on technology-delivered
training. That number is expected to increase to $11.5 billion in 2003. The growth of
learning technology solutions is expected to reach 111.4B in 2004. It is widely recognized
that the acceleration in the development and deployment of innovative e-Learning systems
will be astonishing in the next few years. In fact, John Chambers CEO of Cisco Systems,
a recognized leader in the expansion of the Internet, told the New York Times in November
of 1999 that learning will be the next "killer application" for computer technology. He went
on to say that e-Learning "will make email look like rounding error." In other words, the
impact and scope of e-Learning will be huge.

Because of the exponential growth of the importance of information and continuous
learning in our society, corporations are creating new and more powerful ways to manage
knowledge resources and provide distance learning experiences. Corporations are migrating
from stand-alone teletraining, distance education and knowledge management initiatives to
comprehensive e-Learning solutions. There are many definitions for e-Learning today. The
Webster dictionary defines "e-" as a prefix that can mean among other things "thoroughly"
as in <evaporize>. I define e-Learning as "a comprehensive strategy for connecting learners
with distributed knowledge resources. Simply stated e-Learning can be viewed as the
integration of Distance Learning (DL) and Knowledge Management (KM) (See Figure 1).

_________________________________

DL + KM = e-Learning
Figure 1. e-Learning
_________________________________

Because the discipline of e-Learning is so new it is best studied and understood through
the examination of exemplary case studies. One of the most innovative e-Learning solutions
that I am familiar with is the Avaya Solutions Knowledge Center or ASK Center. The ASK
Center is the single most powerful and dynamic resource for Avaya sales and marketing
expertise. It is an internal knowledge portal that provides a wealth of knowledge, ranging
from information and news to marketing materials, sales collateral, training and various
support services. And the ASK Center also enables employees to share their knowledge
and experience with other employees worldwide through communities of practice.

The ASK Center gives Avaya's worldwide employees access to all of Avaya's channel
marketing knowledge and expertise in a way that makes most sense to them. There are
several ways to find what they need. The Map function provides a menu of case studies,
presentations, white papers, competitive information, training programs etc.

The Search function can focus a search on a solution, author, topic, or date and delimit
the results to slides, documents, applications and video media types. The Guide function
tunes into what people are working on at the time. The Guide asks questions and then
retrieves items most relevant to the task at hand.

The web site provides shortcuts to get quick access to background on Avaya solutions,
collateral, customer references, performance support tools and etc. Spotlights are included
to call attention to unique strategic events, learning and updates on Avaya alliances. Each
selection includes a brief abstract that helps users decide whether to dig deeper, or to
continue a search. Some items provide a list of related training courses that have been
recommended by education experts at Avaya. There are affinity links that allow users to
check out related content that colleagues are using.

The ASK Center includes powerful tools like the "Presentation Chunker", an innovative
feature that makes it easy to access and share PowerPoint content. At a glance, users can
view all the slides from any PowerPoint presentation, can add slides to their SlideBasket
from different presentations, and download them to their PC with a single click. The
Presentation Chunker can also be employed during live sessions to conduct online
meetings and presentations to large groups.

Ask Center supports knowledge sharing and self-nomination of content for the web
site. Users can easily share their own files and web links with other users - by clicking
the add/update content. Users receive valuable feedback and information on how their
content is being accessed, and rated, by other Avaya associates. The ASK Center facilitates
collaboration with a growing number of communities of practice. These groups share a
dynamic library of information, threaded discussions and downloadable materials, securely,
for members only. Local program administrators can update content, manage who has
access and send courtesy messages to group members informing them of what's new.

Users can further personalize the ASK Center to fit the way they work. When users
identify their organizational function, the interface adjusts to their job context. From here,
they set personal preferences to customize their own ASK Center home page. If users are
new to the ASK Center, they are invited to visit us and get acquainted. A quick start for
first time users and an online tour are always available from the home page. The ASK
Center is dynamic, growing and improving all the time, making Avaya expertise and
knowledge accessible, usable and useful to employees worldwide.

Distance learning and knowledge management are the building blocks for the 21st
Century e-Learning Environment. Businesses like Avaya Inc. have been addressing the
needs of their employees through the establishment of next generation e-Learning
systems and e-Learning methodologies. For over three years the ASK Center has been
an extremely valuable resource for distance learning, knowledge management and
e-Learning for the internal employees of Avaya. In 2001 the ASK Center recorded over
eight million hits from Avaya users, with 6.8 terabits of data accessed which is equivalent
to 20 million pounds of paper. More importantly the web site utilization was responsible
for impacting $140 million in new revenue. If you are interested in browsing a commercial
version of the ASK Center that is available to other organizations feel free to the visit the
home page of the qCenter http://www.aboutq.net

With the explosion in the amount of information and knowledge resources available
today and the constant advances in the state of the technology, educational institutions and
business organizations alike will need to find new and more powerful ways reach out and
connect with learners. Our challenge will be to make e-Learning programs and knowledge
resources available anytime, anywhere and in a form that is relevant to the specific needs of
the learners.
________________________________________________________________________

SUBSCRIBER REQUEST

Stephen N. Twining of Horizons Unlimited 2000 Corp. has asked if " anyone is currently
working on the issues involved with Online Collaboration Between Students both
synchronous and asynchronous." Stephen would greatly appreciate your sharing your
experiences with him. Contact him directly via email at: horizons@horizons-unlimited.com
and copy me at: lehman@ics.uwex.edu I will summarize and post in the next DESIEN
issue. Thanks! Rosemary Lehman
_______________________________________________________________________

LINES - November News Highlights

- According to Stanford technology law professor Lawrence Lessig, American copyright
laws no longer serve artists, but rather serve the copyright holders. This, he says, stifles
innovation and diminishes culture and intellectual history. This direction shifts the power of
culture to the property owners. What is ironic is that technologies have the potential to
open up and diversify culture, providing artists with greater control. But, corporate
copyright "hoarders" are fighting breakthroughs such as peer-to-peer communications
programs that bypass copyright controls and the younger generation is handicapping
change to the system by their trend toward political noninvolvement. (Wired News, 27
Nov 01)

- The Linux-based DataGRID will provide computing resources to many European
research initiatives. CERN, Switzerland's particle physics lab, is the primary driver behind
DataGRID. It will soon start producing petabytes of data on an annual basis, generated by
its hadron collider. The 10 million euro DataGRID is expected to be running by the time
the collider is completed in 2006. CERN said that the network is just as large and important
as grid networks in the United States, and that it will become an equal partner with them.
(Wired News, 20 Nov 01)

- Many colleges and universities worldwide are considering deploying handheld devices
throughout the student population. Dartmouth College has implemented a Handspring
Visor program into its department of psychology and brain sciences; iPaq handhelds are
required for the University of Duluth's engineering freshmen in computer science and IT
and the University of South Dakota has mandated the class of 2005 and to carry Palms.
USD faculty are optimistic that the devices will be used for a wide variety of academic
applications. (M-Business, Nov 01)

- MIT's WWW Consortium predicts that the Internet of the future will be much more
interactive than it is now. To enable this, a framework of computers will actually
understand the data they display, as well as the information their human users are looking
for. This framework will use virtual agents that will scour and interpret the Web. This will
be done by tagging data to make it intelligible by computers. Tagging involves inference
rules and common definitions. (NewsFactor Network, 13 Nov 01)

- According to a New York Times report, French intelligence experts have discovered that
members of an Al Qaeda Terrorist cell used special software called steganography to hide
messages in digital photographs posted to websites like E-Bay. Steganography experts at
SUNY-Binghamton and the U of Michigan are now working to develop a detection
program that will intercept these types of messages. To read more about this and the issues
it raises go to: http://www.nytimes.com/2001/10/30/science/physical/30STEG.html

- Corynne McSherry, Stanford law student and author, argues that professors who oppose
university administrators by seeking ownership of their work endanger the system because
it involves intellectual property laws where they had not been involved before. She suggests
examining the structure of universities and also having better hiring agreements for
professors as a possible solution. (Chronicle of Higher Education Online, 6 Nov 01)
For the Chronicle Web site go to: http://www.chronicle.com/

- Blackboard plans to unify its three electronic education platforms with a new packaging
concept. Three packages will be offered, Blackboard: 1) 5 Learning System, 2) 5
Community Portal System and 3) Transaction System. The company sees higher
education following the administrative systems market by providing this suite approach.
For more information go to: http://www.blackboard.com

- The .edu domain has been turned over to the non-profit group EDUCAUSE, by the US
government. The five-year contract will allow the .edu domain to operate outside of the
government where the community will have a stronger voice. EDUCAUSE Vice President,
Mark Luker, announced last spring that one of the group's first mandates would be to set
up an open decision-making process for policy changes. Community colleges can begin
submitting applications for .edu addresses on November 12, 2001. (Newsbytes, 29
Oct 01)
_______________________________________________________________________

ONLINE

WHAT MAKES A GOOD ONLINE COURSE? - Administrators must reexamine and
redefine their roles and duties to assure the quality of online learning. They also should
adhere to guidelines that follow the National Survey of Student Engagement's (NSSE) five
dimensions for measuring educational quality and the 10 keys to quality assurance and
assessment in online learning worked out by Lee Alley and Kathryn Jansak. Administrators
should design student-centric Web courses that promote the building of knowledge rather
than the transmission of information. Online-course syllabi should be more detailed than
traditional classroom syllabi, particularly in the areas of scheduling, learning tasks, and
learning outcomes. Workshops where faculty can familiarize themselves with strategies for
improving student motivation are critical, and Web sites should promote offline activities so
that students can participate in "active learning." Both online and remote evaluation sites
should be prepared for students, while a portion of the course should feature "mental white
space" so that students do not feel rushed. Instructors should include activities in the
courses that foster nonlinear or spiral learning, and should themselves find a great teacher
with whom to mentor. (Converge, Nov 01 - Edpage 26 Nov 01)

FINAL TLT ONLINE INTERVIEWS - "The Human Side of Computing" is scheduled
for Tuesday, December 4, 2001 2:00 pm EST with Daryl Nardick, Senior Associate of
the TLT Group and Frank Connelly. How can we use information technology to make our
lives (and our learning and teaching): a. more routinized and scrutinized; b. more flexible,
open and full of choices and c. more interdependent and interconnected? What can we do
to be leaders and deciders rather than victims of change? What are the signs and symptoms
that we're losing options? That the time to make the right choices is escaping? Or can we
be assured that we still have plenty of time and choices? Sign up at:
http://www.tltgroup.org/calendar/interviews2001.htm

"Open Source Principles, Practices, and Tools" will be on Tuesday, December 11, 2001
2:00 pm EST with Tom Carey, Professor of Management Sciences and Director - Center
for Learning & Teaching Through Technology, University of Waterloo. What does
Carey see as the current and future role for MERLOT (he's now chair of the board)?
What has he learned from his work exploring different economic models for fostering/
supporting the exchange of work among institutions and individuals? In what ways does
he see Open Source principles, practices,and tools supporting the development and use
of instructional materials and resources for higher education? Sign up at:
http://www.tltgroup.org/calendar/interviews2001.htm (AAHESGIT-A92, 26 Nov 01)
_______________________________________________________________________

ED

WISCONSIN SELECTS JABBER INSTANT MESSAGING - The University of
Wisconsin has licensed the Jabber Communications Platform to provide instant messaging
(IM) applications for its 80,000-plus students, faculty and staff. Jabber, an IM applications
developer, will provide the real-time communications platform, which can also be extended
to provide messaging between students and users of other messaging services like Yahoo or
MSN. The IM services will be delivered via the Jabber Instant Messenger client for
Windows, developed to ensure the performance of widespread deployment of IM. Roger
Hanson, a technologist with the University of Wisconsin, said the platform would provide
"everything we think our students and faculty will need for spontaneous IM
communications." For more information see: http://www.wisc.edu

FINDING HIGH PROFILE SUCCESS STORIES - One of the most important tasks
that learning professionals can do in these tighter times is to use the last month of the year
to assemble some very detailed success stories from the past year. Learning departments
are being urged to reach out to their units and gather together very specific success stories
that show the power and impact of training efforts - and then use these stories to make
their case. Details at http://www.masie.com (Techlearn Trends #223, 28 Nov 01)

SEVEN CANADIAN COLLEGES AND U's FORM SHARCNET - The Shared
Hierarchical Academic Research Computing Network (SHARCNET) in Ontario is the
result of the collaboration of a cluster of Canadian colleges and U's. More than 25% of
Canada's supercomputing power is wrapped into the $26.4 million network. SHARCNET
is even more powerful than supercomputers at Caltech, Princeton, Cornell University and
the University of Cambridge, and will provide supercomputing resources for a wide variety
of initiatives: research into genomics and cancer treatments, design of fuel-efficient aircraft
wings, insurance modeling and quantum gravity theories. (Chronicle of Higher Education
Online, 21 Nov 01)

SPECIAL OFFER FOR LIBRARIES - The EASI (Equal Access to Software and
Information) program is extending a special offer to libraries: register for any one of
EASI's courses that help institutions remove barriers for staff and students with
disabilities, and qualify for a $445 discount on a CCTV (a CCTV is a magnification device
for customers with low vision that will magnify print and make your books, journals,
magazines and newspapers readable). Information about EASI courses, online registration
and a description of the Certificate in Accessible Information Technology offered by EASI
in partnership with the University of Southern Maine is on the web at:
http://easi.cc/workshop.htm (AAHESGIT-A90, 12 Nov 01)

SURVEY OF COLLEGES' SPENDING ON "IT" FINDS OVERALL INCREASE -
Colleges' spending on IT is growing at a faster rate than spending on other initiatives,
according to data from the Cost of Supporting Technology Services (COSTS) project.
Project co-director David L. Smallen of Hamilton College reported that median IT budget
increases for the 2000-2001 school year were 11%, while the median amount earmarked
for IT spending accounted for approximately 5% of the total budget. On average, colleges
polled allocate about 25% of their IT budgets to hardware purchases and about 7% to
software purchases. Smallen and CO-director Karen L. Leach, also of Hamilton, indicated
that about half of colleges' IT budgets goes toward personnel expenses such as salaries,
benefits and staff development. (Chronicle of Higher Education Online, 30 Oct 01 -
Edupage, 31 Oct 01)
_________________________________________________________________________

BIZ/GOV/ED

ARMY UNVEILS KNOWLEDGE PORTAL - The U.S. Army recently unveiled its Army
Knowledge Online Portal. This portal allows all active and retired personnel to access
hundreds of Army internal sites, servers and resources. It's storage capacity is three times the
size of the Library of Congress', uses six servers and three document management servers to
provide access for its approximately 1 to 3 million users, expected to sign up. Information
will be customized to a person's rank, experience, location and duties. Capabilities will include
instant messaging, e-mail, relevant military information and more. The network will be
integrated with software that detects different types of connections and chooses the appropriate
version for downloading. (Wired News, 15 Nov 01)

CUTTING THE CORD - Neighborhood wireless Internet networks are emerging in San
Francisco and Seattle communities as activists see free high-speed Internet access as a way to
improve society and get cheaper connections. The networks are built on nodes of broadband
access, which then broadcast wireless signals over the 802.11b standard, which usually travels
half a block in an urban environment. Anyone with a wireless 802.11b networking card can
access the network for free. Telecommunications engineer and community organizer Tim
Pozar set up one of the first ISPs in his San Francisco neighborhood in the early 1990s and
now is setting up a similar wireless broadband network. He and other free wireless
broadband advocates see the movement as worthy of the type of government subsidy
endorsement that was given the telephone when that technology emerged. (Los Angeles
Times, 15 Nov 01 - Edupage 19 Nov 01)

NCS PEARSON TO MANAGE NAVY COLLEGE PROGRAM - NCS Pearson has
announced that its wholly owned subsidiary, KEI Pearson, has been selected as the
contractor to manage the Navy College Program for Afloat College Education (NCPACE)
Program. The company will be responsible for delivering post-secondary education to U.S.
Navy sailors deployed worldwide. The five-year contract will extend through 2006 with a
value of $75 million. Navy personnel will be able to access course material through a
centralized e-Learning web portal or through other electronic media, such as CD-ROMs.
Sailors also will have the capability to attend "virtual" online and instructor-led classes. For
the full story see: http://www.elearningmag.com/news/ncs1114.asp (e-Learning NewsLine,
14 Nov 01)

MBA AND CERTIFICATE PROGRAMS TO BE PROVIDED IN INDIA - ONE TOUCH
and Apollo Group announced that they will provide both MBA and Certificate Programs in
India. They will use the fully integrated video, voice and data-enabled ONE TOUCH Front
Row solution. See the full story at: http://www.elearningmag.com/news/onetouch1031.asp
(e-Learning NewsLine - 31 Oct 01)
_________________________________________________________________________

TELEMEDICINE

UNIVERSITY TRANSMITS VIDEO FOR ORTHOPEDIC SURGERY - Toronto-based
Queen's University is using a collaborative video system to create a "virtual operating room"
with Kingston General Hospital. Students in the program will develop a suite of diagnostic
and surgical software tools to help surgeons plan and perform computer-assisted
orthopedic surgery. Using laptops and software from Avaya Inc., 30 graduate students and
professors can observe orthopedic surgeries, share documents, audio files and high-
resolution images such as x-rays, CT scans and arthroscopies. "Computer-assisted
surgery is the way of the future and will be instrumental in providing improved health care
services to Canadians," said Dr. Randy Ellis, a professor in Queens's Department of
Computing and Information Science. (Syllabus News, Resources, and Trends, 13 Nov
01) For the Syllabus Web site go to: http://www.syllabus.com/

TELEMEDICINE SURGICAL TRAINING EXPLORED AT UCLA - UCLA's School of
Medicine and Computer Motion, Inc., a developer of surgical robotic systems, will collaborate
to combine surgical robotic systems with telemedicine to allow surgeons to guide in-training
surgeons through complex surgical procedures. "This could be the world's first tele-
collaborative surgical system," said Dr. E. Carmack Holmes, chairman of the department of
surgery at UCLA. "We hope to develop a program that mimics a flight simulator to help train
future surgeons." The work is being supported by a $2 million research grant from the
National Institute of Standards and Technology (NIST) Advanced Technology Program. In
September, doctors using the system performed the world's first transatlantic telesurgery
when a surgeon operating from a console in New York removed the gallbladder of a patient
in France. For more information, visit: http://www.computermotion.com (Syllabus e-News,
Resources, and Trends, 6 for Nov 01)
_________________________________________________________________________

FUNDING

SENATE VOTE FREEZES PELL GRANT AND SLASHES LAAP - Last week the Senate
overwhelmingly approved a bill to fund the Departments of Labor, Health and Human
Services and Education for the 2002 fiscal year, but funding for two key continuing
education programs failed to materialize. The $250 increase in the Pell grant maximum to
$4000, though approved by both the House and the Senate, was not funded. The White
House Office of Management and Budget had warned in a letter to Senators last week that
because of budget shortfalls in the Pell Grant program and unexpected growth in demand for
grants, there would not be enough new money to raise the maximum award for 2002. The
Senate also heeded President Bush's recommendation to cut money for new awards under
the Learning Anytime Anywhere Partnerships (LAAP), the distance education program
begun by President Clinton in 1999. Existing awards, however, will be paid in full. (E-News
From UCEA, #49, 13 Nov 01) For the UCEA Web site go to: http://www.ucea.org

NSF FUNDS USC NATIONAL TECH NETWORK - The National Science Foundation
awarded the University of Southern California a $600,000 grant to establish a National
Technology Transfer and Commercialization Network. The project, estimated to cost $1.2
million, aims to spur innovation and commercialization of new technologies in the US. The
network will partner MBAs with inventors to develop new products and to potentially become
stakeholders in the resulting new commercial ventures. Network partners would have access
to resources for rapid prototyping and commercial assessment, distance education in
commercialization skills, conferences and visual collaboration technology. In addition to
several universities, charter members include: PricewaterhouseCoopers, research lab NASA
Ames and the National Collegiate Innovators and Inventors Alliance (NCIIA). For more
information, visit: http://www.marshall.usc.edu (Syllabus e-News, Resources, and Trends for
30 Oct 01)
_________________________________________________________________________

TECH/TOOLS

PALM TO DISTRIBUTE eBOOKS FROM HARPERCOLLINS - Palm, Inc. said it
reached an agreement to distribute the HarperCollins PerfectBound line of eBooks through
Palm Digital Media, its line of eBooks for handheld computers. PerfectBound's eBook list
includes a variety of popular fiction and nonfiction. David Steinberger, president of corporate
strategy for HarperCollins, said Palm technology "lets us offer readers the editorial and
technological special features that are exclusive to PerfectBound eBook editions, while also
protecting our authors' copyrights." Palm also has distribution agreements with top trade
publishers Random House, Simon & Schuster, St. Martin's Press and Time Warner Trade
Books. For more information, visit: http://www.palm.com/ebooks (Syllabus eNews,
Resources, and Trends, 27 Nov 01)

BELL LABS CREATES TRANSISTORS FROM SINGLE MOLECULE - Scientists at
Bell Labs have developed a transistor from a single molecule. This presents a new direction
in computing and will lead to the common use of computers embedded in paper, clothes and
other common everyday objects. The single molecule transistors are smaller (10 million will
fit on the head of a pin,) faster and cheaper than the silicon types. Several years of testing
are necessary before they will actually be used. (Associated Press, 9 Nov 01)

NEW DEGREE IN WEARABLE COMPUTING - The first undergraduate, graduate and
postgraduate degree programs for wearable computing are in the planning stages at Graz
U of Technology in Graz, Austria. Supporting the programs, which will be offered in the
department of Electrical Engineering, is a Virginia-based company Xybernatu Corp, a
wearable computing technology provider. Graz U was founded in 1811 and was the first
university to grant a doctor of technical sciences degree in the 1901 Austro-Hungarian
monarchy. For the complete story see:
http://www.iti.tu-graz.ac.at or http://www.xybernaut.com

UNIFIED MESSAGING TECHNOLOGY ON THE RISE - New unified messaging
technology that will enable the shuttling of messages back and forth from eMail to voice
mail and and to fax will make people more responsive but will also increase the
communications loads across networks. Many companies already offer this technology on
a subscription basis, through customer do-it-yourself software or in corporate enterprise
agreements. (Associated Press, 5 Nov 01)
_________________________________________________________________________

READS/RESOURCES

DIRECTOR IN THE CLASSROOM - The book investigates curriculum connections and
strategies for meeting standards and provides examples of successful projects from K-12 and
beyond. As Ian Jukes, author and national presenter remarked, The Director in the Classroom
is "a compelling, remarkable book written by someone with a clear understanding of the critical
knowledge and skills necessary to live and learn in a digital age." The Director in the Classroom
helps you put your students in the Director's chair as they pitch, plan, storyboard, film, edit and
premiere their movies. The book is accompanied by a CD-ROM with over 30 forms and
checklists, including: Project Design Guides, Budget Forms, Storyboard Forms, Shot Lists,
Field Footage Logs, Contact Sheets, Call Sheets, Production Reports and Editing Worksheets.
Find out more about The Director in the Classroom at:
http://www.tech4learning.com/products/dir.html (News4Educators,15 Nov 01)

RESOURCE: THE EDUCAUSE EFFECTIVE PRACTICES AND SOLUTIONS
DATABASE - Even apart from distance learning, CE's requirements for convenient online
registration, course catalogs and e-marketing campaigns all place heavy demands on computer
support. The field has long needed an IT support "best practices" resource. Now EDUCAUSE
is meeting part of that need with its new Effective Practices and Solutions Database. Searchable
by both administrative and technical topics, the database documents the efforts of a variety of
higher education institutions, from schools and colleges to multi-university systems, to find
creative and cost-effective solutions to real-world IT support problems. Each is an EDUCAUSE
annual award winner, and has described in its entry the practical and political constraints, as
well as the technical issues, that had to be addressed in developing a workable solution. Try
out the EDUCAUSE Effective Practices and Solutions Database on the EDUCAUSE website
at: http://www.educause.edu/ep/. (E-News >From UCEA, #49, 13 Nov 01)

ED TECH REVIEW NOW ONLINE - Educational Technology Review, originally a print
journal, has been transformed to an online publication. Feature articles in this first issue are:

Defining Distance Learning and Distance Education. Frederick B. King, Michael F. Young,
Kelly Drivere-Richmond, P. G. Schrader at: http://www.aace.org/pubs/etr/king2.cfm

Models of Distance Higher Education: Fully Automated or Partially Human? Peter
Serdiukov at: http://www.aace.org/pubs/etr/serdiukov.cfm

Pedagogical Challenges for the World Wide Web. Tony Fetherston at:
http://www.aace.org/pubs/etr/fetherston.cfm

The Laptop University: A Faculty Perspective. George Kontos at:
http://www.aace.org/pubs/etr/kontos.cfm

Traditions to Transformations: The Forced Evolution of Higher Education. Patricia L.
Rogers at: http://www.aace.org/pubs/etr/rogers.cfm

For the full issue see: www.aace.org/pubs/etr (AACE Announcements, 8 Nov 01)

GET EDUCATED RESOURCES - GetEducated.com, LLC, has released the first in a
series of free college guides designed to help consumers understand and access graduate
distance learning degrees. The guide profiles 158 programs that offer post-baccalaureate
distance learning master degrees, doctorates or advanced career certificates in business,
management or administration. GetEducated.com, LLC, is America's original e-Learning
consulting firm. The firm was founded in 1989 and originally operated as America's first
online counseling center for adult distance learners on the experimental Electronic
University Network on America Online. You can find out more about the center at:
http://www.geteducated.com (7Nov 01)

FLIGHT - The November issue of FLIGHT is out and includes the following excellent
articles on evaluation:
* Washington State's survey series of faculty and students (the GAPS surveys); how do
students and faculty differ in their views of important educational goals and teaching-learning
practices?
* Two new articles on analyzing resistance to evaluation and assessment. Ever think of
confronting the resistance by teaching people how to resist and subvert a study? Read on.
* Flashlight is hiring in Indiana and perhaps also in Louisiana...
* Flashlight continues its work on how to study Course Management Systems
* Report on the growing number of institutions subscribing to Flashlight tools and services
(now up to 208!) For the full articles go to:
http://www.tltgroup.org/resources/FLIGHT/f-light_Nov2001.html
________________________________________________________________________

POSITIONS

UW-STOUT - This position is part of a team providing campus-wide support for web-
based course development, including conducting training for faculty and staff on techniques
and methodologies of web-based curriculum development, website development and
administering web-based testing software. For a complete job description and application
details, visit: http://www.lts.uwstout.edu/webid/

MICHIGAN TECHNOLOGICAL UNIVERSITY'S Educational Technology Services -
invites applications for the position of Media Specialist. The successful candidate will
manage and operate educational technology systems to support distance learning plus other
campus needs and be a key member of the team. Systems include video studio(s), video
streaming, electronic display system, videotape duplicating and other technologies. The
complete job description is available at: <http://www.admin.mtu.edu/hro

UW-MILWAUKEE SEEKS MEDIA SPECIALIST - The University of Wisconsin-
Milwaukee, Division of Information & Media Technologies seeks an experienced media
professional for its Instructional Media Services Department. This position is responsible
for a wide range of technical, operating and consulting support for faculty who use
instructional and computer technologies in their courses. For more information eMail
Tony Quintero at: quintero@uwm.edu or call: 414-229-6804.

UW-PLATTEVILLE SEEKS INFORMATION PROCESSING CONSULTANT -
The Office of Information Technology at the University of Wisconsin-Platteville is
seeking an individual to work on a team providing support for the effective use of
technology for learning and teaching. Please refer to the Web site at:
www.uwplatt.edu/~pers/employ.htm or eMail: Tammie Miesen at: miesent@uwplatt.edu

WAUKESHA COUNTY TECH COLLEGE HAS MEDIA SERVICES COORDINATOR
POSITION - Waukesha County Technical College has a position for a Media Services
Coordinator. Deadline is December 3, 2001. For full information go to:
http://www.waukesha.tec.wi.us/home/info/hr/jobpostings.php.

EASTERN MI UNIVERSITY CE SEEKS DIRECTOR OF DISTANCE LEARNING -
Eastern Michigan University's Office of Continuing Education is seeking a Director of
Distance Learning with experience in both credit and non-credit programs delivered via
Internet, independent study and interactive television. The position calls for innovation,
vision and fortitude. For an application contact Eastern Michigan University Employment
Services, 201 Bowen, Ypsilanti, MI 48197. For more information about Eastern MI U go
to: http://www.emich.edu/ce

CAREER CENTER ONLINE - The Educational Technology/e-Learning Career Center is
now online. The site includes Job Board and Book Resources. To access the Web site go
to: http://www.aace.org/careers/
_________________________________________________________________________

NEW ON THE LIST - Welcome to new subscribers: John Sinclair, Robin Kildow, John
Fischer, Craig Clawar, Tammy Kempfert, Randy Lundgren, Melanie Low, Brian Tharp, Ellen
Harper, Chih-Hsiung Tu, Maria Miikel, Carolyn Parker, Laurie Aaron, Toni Fink, Jackie
Ocasio, Carol Mayer, Mary Delgado, Nanci Ulrich, Ronni Swan, Christine Holland, Gail
Tiemann, Salley Sawyer, Stefan Karduck and Linda Mosier.
_________________________________________________________________________

FYI - News, Events, Conferences

* ACCE DEADLINE EXTENDED - ACCE has extended its Call for Presentations. Authors
will be notified of review results on Dec 10, 2001. For revised deadlines go to:
http://www.aace.org/conf/site/deadlines.htm For complete information about the conference
see: http://www.aace.org/conf/site/pt3
* CRIDAL 2002 - The Centre for Research in Distance and Adult Learning (CRIDAL) of
the Open University of Hong Kong is hosting the Second Conference on Research in
Distance and Adult Learning in Asia (CRIDALA 2002) in Hong Kong. The dates are June
5-7, 2002. The main theme is WWW.Research.ODL. For full information see:
http://www.ouhk.edu.hk/cridal/cridala2002
* EDEN - European Distance Education Network Research and Policy in Open and
Distance Learning - The Second Research Workshop of EDEN University of Hildesheim,
Germany, 21-23 March 2002, is organized in cooperation with the German Association
for Distance Education, The University of Hildesheim, Learning Lab LowerSaxony The
European Commission. Call for Presentations will deal with the relation of research and
comprehensive aspects of Open and Distance Learning and eLearning, focusing policy and
strategy issues. Visit the Web site at: http:www.eden.bme.hu
* ICCE, 2002 - International Conference on Computers in Education (ICCE 2002)
"Learning Communities on the Internet - Pedagogy in Implementation" will be held
December 3-6, 2002 in Auckland, New Zealand. For complete information see:
http://icce2002.massey.ac.nz
_________________________________________________________________________

ENDNOTE - We'll begin the first 2002 DESIEN issue in January with a second FOCUS
article by Alan Chute of Advanced Learning Systems, "The Whole is Greater Than the Sum
of its Web Parts." It sounds intriguing. Don't miss it!
_________________________________________________________________________

NO DECEMBER DESIEN ISSUE - Happy Holidays to Everyone!!
_________________________________________________________________________

DESIEN ARCHIVE: An Archive has been created for past issues and interaction comments.
To access the archive go to: http://www.uwex.edu/disted/desien/

DESIEN includes subscribers from institutions and organizations around the globe. DESIEN
encourages information exchange of distance education issues concerned with: 1) distance
education progress and course/program development, 2) team development and collaboration,
3) technology, 4) policy, 5) funding and 6) research. Subscribers outside of the UW System
are encouraged to submit information and contributions.

* To submit articles or questions, email: lehman@ics.uwex.edu
* Encourage your colleagues to subscribe to DESIEN. To subscribe they
should do the following:

To: listproc@uwex.edu
Subject: (leave blank)

In the body of the message:

Subscribe DESIEN-List firstname lastname

To CHANGE your address or UNSUBSCRIBE your name from the list, send
an eMail with that information to: lehman@ics.uwex.edu