QUALITY ENHANCING PRACTICES IN DISTANCE ED STUDENT SERVICES -
A new publication by the Instructional Telecommunications Council presents insights from
10 practitioners to help colleges create or improve existing, quality online student
services programs. Underwritten by the Kellogg Foundation, the publication is available
for free from ITC's website. Download at: http://www.itcnetwork.org (infocus, UCEA
newsletter, vol. 7 no 1, Feb 02)

TEACHING ONLINE 2nd EDITION - The Second Edition of Teaching Online by
William A. Draves is now available. The book is greatly expanded in pages and content,
and is geared specifically to faculty in higher education. There are new chapters, a review
of the literature, the top 50 suggestions from faculty practitioners, a best practices checklist
and more. If purchased, satisfaction with it is guaranteed for 30 days. Call at:
1-800-678-5376 to order. (Teaching OntheNet 20 Feb 02)

OVERCOMING BARRIERS - "Overcoming Barriers to Distance Training and
Education," by S. Cho and Z. Berge in Education at a Distance [USDLA Journal]
(16) 1, 2002, discusses barriers to the efforts of distance learning instructors. Using
a content analysis of 32 in-depth case studies it begins to explore solutions to the barriers
faced by organizations when they use distance education. (eModerators, at:
http://www.emoderators.com/barriers/index.shtml)