CONTENTS

UPFRONT - Effective Practices, a Five-Part Series
FOCUS - Fourth in a Five-Part Series - WisLine Web: An Essential Tool For Today's
Public Service Employee by Christine Javid
UW - WiscNet Conference, TTT

LINES - April News Highlights
ED - Fewer High Tech Jobs for College Grads, Copyrighted Material Use Expanded in
Germany
BIZ/GOV/ED - eLearning Appeals to Businesses, Gaming and Simulation Use in
Business
RECENT RESEARCH - Distance Ed Grad Degrees Receive High Approval Ratings
COPYRIGHT - Enter...Creative Commons
ACCESSIBILITY - Gallaudet U to Join in Video Relay Service for Deaf
TECH/TOOLS - Palm Introduces New PDA, Lighting Up Your Book
READS/RESOURCES - AACE Digital Library Grand Opening, The Processed Book,
Planning for Successful Distance Learning Programs

NEW ON THE LIST - Welcome to New Subscribers
FYI - News, Events, Conferences
ENDNOTE - Reflections on the eBook
_______________________________________________________________________

MAY DESIEN FOCUS ARTICLE - Last in a Five-Part Effective Practices Series -
Managing Graduate School Using Assistive Technology: A Profile of Judy Risch, UW-
Madison by Jennifer Smith
_______________________________________________________________________

UPFRONT - Distance courses, programs, and meetings that are effectively designed and
managed can bring together local, national, and international networks of people for
learning, dialoging, and receiving the latest in information. This can be accomplished via a
wide spectrum of technologies, sometimes used singly and sometimes blended with other
technologies.

So far in this series of effective practices, we've looked at the use of: 1) the web, to teach
the process of designing successful computer-skills classes; 2) audio and video streaming,
to bring rich examples of music into the classroom and to send those resources via distance
technologies to learners at remote sites; and 3) videoconferencing, to bring the Wisconsin
city of Milwaukee's courtrooms intto the middle school classroom.

This month, in the fourth of our series, UW-Extension's Small Business Development
Center (SBDC) staff describe the dynamic use of webconferencing by their director,
Erica Kauten. Erica uses the tools of webconferencing in many ways: to meet with
local governments and citizens statewide and nationally, to market and implement
surveys and assessments, and to share SBDC "entrepreneurship" information and
expertise while, at the same time, gaining valuable information from her participants.
Through training and practice, Erica has become very comfortable with using
webconferencing and continues to think of new uses to save her participants time,
travel, and dollars. (Rosemary Lehman)
_______________________________________________________________________

FOCUS

WisLine Web: An Essential Tool For Today's Public Service Employee
by
Christine Javid, Extension Senior Editor

Using WisLine Web
From her office in Madison, Erica Kauten, director of the UW-Extension Small
Business Development Center (SBDC) can lead a statewide meeting on growing and
developing Wisconsin's entrepreneurial climate. A daunting task, you might think, until
you consider the method she uses. She manages the entire statewide meeting through
the webconferencing system WisLine Web, connecting people across the state to
consult with local governments and citizens interested in stimulating economic
development. In effect, she is bringing her statewide network down home to the
people of Wisconsin.

Counting on traditional marketing and outreach education practices no longer suffices
in these days where information and technology intertwine at the speed of light. "If we
don't share information with people effectively, then we start duplicating services,"
Kauten notes. "The challenge in public service today is to always let people know
what we are doing."

UW-Extension's SBDC provides no-cost, confidential counseling to help clients manage
and run their businesses more profitably and provides entrepreneurial training for startups.
Located in 13 service centers on UW campuses and two specialty centers - the
Wisconsin Innovation Center at UW-Whitewater and the Center for Innovation and
Development at UW-Stout - the SBDC network provides key education, research,
and development tailored to meet the needs of the state's businesses. This past fall, the
SBDC, in partnership with the state Department of Commerce, launched the Business
AnswerLine and Business Help Line for instant access to business startup questions
and permitting and licensing information. Kauten is planning on using WisLine Web to
help market the new service as well as other services the SBDC network can offer to
local communities.

Two Birds - One Stone
"Instead of marketing with pencil and paper, we're counting on people to be curious
about using WisLine Web technology," Kauten said. Her assessment is also based on
a prior WisLine Web national meeting she hosted in which 80 people signed up to talk
about the effect of state deficits throughout the nation. She notes the technology is
especially good for updates, needs assessments, and marketing. This spring, she will
combine marketing efforts and needs assessments on WisLine Web. She will promote
the SBDC call center solution (called the Business AnswerLine) and other services to
local communities.

"By keeping (participants) engaged, you really can create a dynamic atmosphere,"
Kauten said. She notes that although there is less interpersonal dialogue with WisLine
Web, a skilled person facilitating the meetings will make the difference hardly noticeable.
Taking opinion polls, using slides, and having concurrent "talking sessions" are just a few
of the ways Kauten uses to charge up her WisLine Web meetings. Conducting straw
polls throughout the meetings, where results can be tabulated anonymously, has a
distinct advantage over opinion-polling in regular meetings, she added. "Normally, the
most vocal or loudest people carry the day," she noted, "usually taking the entire day.
With WisLine Web that isn't the case. Using WisLine Web is really good public
policy," Kauten said.
______________________________________________________________________

UW

WISCNET CONFERENCE - May 5-6, 2003 is the date for the WiscNet Future
Technologies Conference, at the Monona Terrace and Convention Center in Madison, WI
Jaron Lanier, renowned computer scientist, composer, visual artist, and author will lead
off the first day of the conference. Lanier is best known for his work in Virtual Reality. He
coined the term 'Virtual Reality', and in the early 1980s co-developed the first glove
device for virtual world interaction. Day 2 keynote is Bill St. Arnaud, Senior Director of
Advanced Networks for CANARIE Inc., Canada's advanced Internet development
organization. In addition, there will be 11 other sessions on cutting-edge topics. For
registration and other information see: http://www.wiscnet.net

TTT - Teaching With Technology Today's (TTT) April 9th issue is now on the web at:
http://www.uwsa.edu/ttt and includes:

* UW Selects Desire2Learn as its New eLearning System by Tammy Kempfert
* UW-Parkside's ACCESS Project by Frances M. Kavenik and James D. Robinson,
UW-Parkside
* Book Review: The Experience Designer: Learning, Networks, and the Cybersphere,
Brian Alger, Tucson: Fenestra Books, 2002. Reviewed by M. Kayt Sunwood, UW-
Superior
* IT Info: links to articles, web sites, and resources by Tammy Kempfert
* Meet the Experts: this month meet Karen Ryan from UW-River Falls

The Teaching with Technology Today project consists of a web-based newsletter and
was initiated by the UW Learning Technology Development Council. It receives
significant support from UW-Extension's Division of Continuing Education. (Tammy
Kempfert, Editor, UW System)
______________________________________________________________________

LINES

- Broadband Internet access through power outlets in our homes could be available
in some areas as early as late 2004. Work has been in progress for several years. St.
Louis-based Ameren and other utilities already are testing the technology. Because
virtually every building has a power plug, it "could simply blow the doors off the
provision of broadband," Federal Communications Commission chairman Michael
Powell said last month. Existing providers of broadband through cable TV lines or
phone wires consider the technology intriguing, but stress that talk of it has been
around for years, with nothing to show for it, at this time -
http://www.wired.com/news/technology/0%2C1282%2C57605%2C00.html

- Pennsylvania State University has cut off access to the university's high-speed
network for 220 students accused of illegally trading copyrighted material on the
network. Penn State issued a warning to all students in March regarding trading
copyrighted work, and the university has added information and tutorials to its Web
site to educate students about the legal issues involved. (Recently the Recording
Industry Association of America filed lawsuits against four university students for
copyright violations.) Network access for the Penn State students will be restored
after the students remove any "publicly listed copyright infringing materials" from their
computers. Penn State has a stringent copyright agreement -
http://www.aa.psu.edu/cc/swat/copyright.html

- Some managers still think that artificial intelligence (AI) has been less than
successful. But most companies in the BW50 know better. Companies in health care,
finance, and retail are using AI systems to filter huge amounts of data. The technology
boosts productivity by monitoring equipment and signaling when preventive maintenance
is needed. The Pentagon uses AI to coordinate its immense logistics operations. And in
the pharmaceutical sector, it is used to gain new insights into the tremendous amount of
data on the human genome -
http://www.businessweek.com/bw50/content/mar2003/a3826072.htm (CIO Insight/
Business Week, Spring, 03)
______________________________________________________________________

ED

FEWER HIGH-TECH JOBS FOR COLLEGE GRADS - A recent report from a
placement firm Challenger, Gray, and Christmas Inc. paints a grim picture for new
college graduates looking for high-tech jobs. According to the report, the slowdown
in the tech sector has led to a very difficult job market for recent graduates, due to a
number of circumstances. Many high-tech workers have been laid off over the past
couple of years, flooding the market with available workers with prior experience.
Most employers will typically opt for an experienced applicant over one just out of
college. In addition, companies are spending significantly less on new technologies
and therefore have much reduced needs for workers who understand the newest
hardware and software. Many companies are able to operate efficiently with current
staff rather than seeking new employees with cutting-edge skills. Students who have
participated in programs, such as internships, are likely to have an edge over those
whose education has been limited to college courses. For the complete article see: http://www.idg.net/ic_1309268_9677_1-5048.html (IDG, 21 Apr 03 - Edupage,
25 Apr 03)

COPYRIGHTED MATERIAL USE EXPANDED IN GERMANY - A copyright law
recently adopted in Germany would give academics the same freedom with electronic
materials that they already have with printed ones. Publishers and some authors of
copyrighted material strongly opposed the law, saying it would kill the academic
publishing industry. Many academics dismissed that argument, saying publishers must
work with academic interests to "develop ... new ways to organize and distribute
digital material." The complete article is at:
- http://chronicle.com/free/2003/04/2003041407n.htm - (Chronicle of Higher
Education, 14 Apr 03)
______________________________________________________________________

BIZ/GOV/ED

eLEARNING APPEALS TO BUSINESSES - Despite the troubles facing the technology
sector generally, eLearning programs continue to roll along with strong support from many
corporate learning programs. Home Depot, for example, is in the middle of a program to
install computer kiosks in its stores to allow training of its 300,000 employees. Gary
Jusela, vice president of learning at Home Depot, said eLearning cuts the training time
while increasing retention. Black & Decker University has experienced similar results; an
official from the company said that "each hour of eLearning is replacing three to four hours
in the classroom." Other companies such as McDonald's, as well as various federal
agencies and the US armed forces, also have invested significantly in eLearning programs.
The complete article can be found at:
http://www.washingtonpost.com/wp-dyn/articles/A26874-2003Apr23.html (Washington
Post, 24 Apr 03 - Edupage, 25 Apr 03)

GAMING AND SIMULATION USE IN BUSINESS - An executive summary of a
survey on Gaming and Simulation was conducted a few weeks ago by the Masie
Institute. Of the 1,085 respondents, 70% said that if they had the opportunity they
would participate in a learning process that used computer games; 20% were with an
organization that was currently using gaming, with 18% exploring or currently developing.
In the area of training, 43% were using gaming for factual information, 42% for technical
or business skills, 28% for soft skills, 19% for leadership skills, and 8% for academic
skills. The overall respondent reaction to the use of computer games for learning was
88% positive to very positive. It appears that there is great interest in gaming and
learning that outstrips the current access. (TechLearn Trends, #256, 15 Apr 03)
___________________________________________________________________

RECENT RESEARCH

DISTANCE GRAD DEGREES RECEIVE HIGH APPROVAL RATINGS - In 1989,
when GetEducated.com, LLC, began tracking accredited distance degrees, five MBAs
were available to the public. Today, GetEducated.com's free guidebook, Best Distance
Learning Graduate Schools, Business and Management 2003, profiles 103 accredited
distance MBAs. The MBA is by far the most popular degree offered in distance format
in the USA. But is a distance degree as good as an old-fashioned residential graduate
degree?

Two independent research studies have compared distance learning MBA students to
their residential peers. Researchers at Colorado State's AACSB-accredited business
school compared distance students to their campus counterparts and to executive
MBA cohort students on 12 specific competencies. Curriculum, many of the
instructors, and the AACSB-accredited degree awarded were the same. At degree
conclusion, all 3 groups self-reported higher scores on 7 of the 12 outcomes. Distance
students self-reported higher scores than the campus group on 3 measures: technology,
quantitative skills, and theory skills. Distance students reported higher measures on
technology than the executive MBA group. It was concluded that: "…the results not
only support the notion that distance learning is effective, but they also challenge the
'no significant difference' research findings by indicating that distance students may,
in fact, learn more than the traditional classroom based students."

In 2001 Canada's largest distance learning university, Athabasca, released the results
of a study that compared their non-residential MBA students to on-campus learners
at the highly-regarded University of Western Ontario's Richard Ivey School of
Business. The study looked at several levels of learning: social, procedural, explanatory,
and cognitive. The results: online learning allows for greater explanatory and cognitive
learning, whereas residential study accentuates and improves social and procedural
learning.

Vicky Phillips, CEO of GetEducated.com, LLC summarizes the research to date:
"Asking which is better, brick and mortar or virtual venues, may be akin to asking
which is better, Ford or Chevy? The answer is that some people may prefer or require
one over the other. Each delivery method may simply enhance or accentuate different
but equally valuable skill sets."

A sharp rise in the number of established brick and mortar educational institutions that
offer distance degrees has also heightened public acceptance. Provided an institution
is accredited by a recognized agency, greater than 85% of those GetEducated.com
surveyed in 2001 believed that quality should not be an issue. Corporate managers are
more conservative than the public in their assessment of distance degrees. In 2000,
surveys performed by GetEducated.com, 79% rated a distance degree "as good as"
a residential option. (Up from under 50% in 1989). "However," remarks Phillips, "this
approval rating surpasses 90% when the name of the institution offering the degree
is immediately recognizable to the prospective employer."

Institutions that lack a brick-and-mortar legacy earn the lowest approval marks.
"People are waiting for a new generation of 'Internet Only' universities to prove
themselves," reports Phillips. "They tend not to trust universities that operate
distance-learning programs only. While Americans generally love new products and
services, higher education is one area where historical longevity breeds consumer
trust and confidence." The complete article can be found at:
http://www.geteducated.com/articles/qualitydistancedegree.htm.
(GetEducated, 17 Apr 03)
___________________________________________________________________

COPYRIGHT

ENTER...CREATIVE COMMONS - In the face of ever longer and stronger
copyright laws, Creative Commons has launched a suite of licenses - its first project
of many - to help recreate a healthy public domain. While copyright laws, as written,
might make sense for large media companies, they are clumsy and counterintuitive
for collaboration and sharing. Creative Commons is a nonprofit corporation founded
on the notion that some people prefer to share their works on more generous terms
than copyright provides. The Creative Commons licenses, launched in December of
2002, allow authors to retain copyright while allowing specific uses of their work on
certain conditions. While the licenses are not a panacea for complex copyright issues,
they provide authors with tools "to live a little better under that (copyright) system as
it stands today." Licensing is only the first of many Creative Commons projects that
will deal with copyright. Creative Commons is housed at Stanford Law School. For
more information, to obtain licenses, or to view a short video about Creative
Commons, visit: http://creativecommons.org (Syllabus, vol 16 no 9, Apr 03)
___________________________________________________________________

ACCESSIBILITY

GALLAUDET U TO JOIN IN VIDEO RELAY SERVICE FOR DEAF - Gallaudet
U said it would partner with the developer of a video relay translation system to help
improve interpretation services for the nation's 28 million deaf and hard-of-hearing
people. The school, which offers over 50,000 hours of interpreting services every
year, will work with Sorenson Media to offer a free video relay service. The system
enables both deaf and hard-of-hearing users to place video relay calls through a
certified American Sign Language (ASL) interpreter and broadband Internet
connection. The call is placed using the Sorenson VP-100 videophone appliance
and a TV or using a personal computer with Sorenson EnVision SL or Microsoft
NetMeeting video relay software and a Web camera. The Sorenson VRS Call
Center routes the incoming video relay calls to an available ASL interpreter. The
interpreter then contacts the hearing user via a standard phone line and relays the
conversation between the two parties. The system captures the facial expressions,
gestures, and emotions that are vital in sign language communication. Users can call
866-FAST-VRS toll-free to place a video relay call to deaf or hard-of-hearing
people. (Syllabus News Update for 29 Apr, 03)
____________________________________________________________________

TECH/TOOLS

PALM INTRODUCES NEW PDA - Palm has introduced a new PDA, the Zire 71,
with top notch display technology, and combined with Mazingo Networks, will
provide users the ability to subscribe to video news and entertainment services.
Mazingo delivers digitally protected news, movies, weather, and other services to PDA
and Smart Phone users worldwide. (The Wainhouse Research Bulletin, vol 4 no 18,
28 Apr 03)

LIGHTING UP YOUR BOOK - eLearning sometimes means reading in bed. Rather
than lighting up the whole room or disturbing the person on the next pillow, there is a
new gadget called a LightWedge. It's a pane of glass that rests on the page and
illuminates it. It weighs only 8.5 oz. with AAA batteries and provides 40 hours of light.
It has two levels of brightness, is distortion free, and fits any size book. The Masie
Institute is in the process of testing the LightWedge. For more information see:
http://www.store.yahoo.com/thegiftguys-store/lightwedge.html
______________________________________________________________________

READS/RESOURCES

AACE DIGITAL LIBRARY GRAND OPENING - The Association for the
Advancement of Computing in Education (AACE) is officially opening its new digital
library. Access 10 academic journals covering at least the past 6 years at:
http://www.aace.org/DL/ArchivedJournals

- CITE - Contemporary Issues in Technology & Teacher Education
- ETR - Educational Technology Review
- IJEL - International Journal on E-Learning
- IJET - International Journal of Educational Telecommunications
- ITCE - Information Technology in Childhood Education Annual
- JCMST - Journal of Computers in Mathematics and Science Teaching
- JEMH - Journal of Educational Multimedia and Hypermedia
- JILR - Journal of Interactive Learning Research
- JTATE - Journal of Technology and Teacher Education
- WEBNETJ - WebNet Journal: Internet Technologies, Applications & Issues

Current AACE members may add the Digital Library to their subscription/membership.
Non-members may join AACE and select one print journal (included with membership)
and subscribe to the Digital Library at: http://www.aace.org/DL/Subscribe

Libraries/Institutions should go to: http://www.aace.org/DL/SubscribeLibrary

THE PROCESSED BOOK - Joseph J. Esposito, President and CEO of SRI
Consulting, a publisher of syndicated research for the global chemical industry provides
a thought-provoking paper on, what he calls, the processed book. "The 'processed
book' is about content," he says," not technology, and contrasts with the 'primal
book'; the latter is the book we all know and revere: written by a single author and
viewed as the embodiment of the thought of a single individual. The processed book,
on the other hand, is what happens to the book when it is put into a computerized,
networked environment." How will this new type of book affect the author, the
author's relationship to the book, and the content that the author has created? And -
how will it affect the world of the traditional book. Will traditional books and the
processed book live side-by side? These are a few of the intriquing questions
explored in Esposito's article. The complete paper is available online at:
http://www.firstmonday.dk/issues/issue8_3/esposito/index.html (See related article
in this DESIEN issue in ENDNOTE)

PLANNING FOR SUCCESSFUL DISTANCE LEARNING PROGRAMS - In
"Six Factors to Consider when Planning Online Distance Learning Programs in
Higher Education" (Online Journal of Distance Learning Administration, vol 6
no 1, Spring 03), Suzanne Levy explains what is required for a successful program.
Factors that Levy covers include: vision and plans, curriculum, staff training and
support, student services, student training and support, and copyright and
intellectual property. "Equal consideration should be given to all six factors," states
Levy. Critical to the overall planning process is the alignment of distance learning to
the vision, goals, and policies of the institution or organization. For the complete
article go to: http://www.westga.edu/%7Edistance/ojdla/spring6/levy61.htm (CIT
INFOBITS, no 57, ISSN 1521-9275, Mar 03)
______________________________________________________________________

NEW ON THE LIST - Welcome to new subscribers: Antonio Hernandez, Bernard
Monette, M Gibson, Licea Maholmes, Nicole Williams, Ann Moir-Bussy, George
Borg, Jane Pilling-Cormick, Nancy Riley, Patricia Presti, Lynda Schultz, Susan Treis,
Anthony Dallman-Jones, Richard Whaley, Carleen VandeZande, Lance Urven, Mary
Gormicon, James VanDyke, Deith Falk, Mike Doherty, Gary Byrne, Gary Boelhower,
Sheryl Ayala, Mary Gross, Sr. Donna Innes, Ron LaBorde, Rodolfo Ledesma, John May,
David McPhail, Elizabeth Parado, Sylvia Reed, Carol Rottier, Patrice Vossekuil, John
Krummel, Maddy Steinhart, and Rus Rasmussen.
_______________________________________________________________________

NEWS, EVENTS, CONFERENCES

* NUTN 2003 - The theme for this year's NUTN conference is "Digital Learning." The
conference is scheduled for June 1-3 at La Mansion del Rio Hotel, San Antonio, TX -
http://www.odu.edu/dl/nutn

* Join eLERN online June 24-26 for a state-of-the-art discussion of the latest trends,
issues, and hot topics in teaching online. Register now -
http://www.teachingonthenet.org/conference/default.htm

* SYLLABUS ED TECH - The Syllabus Education Technology Conference features a
day of learning and exploration at Stanford U. Gain an insider's look at one of the
nation's premier campuses. Limited to the first 500 registrants. Sign up now to attend
Syllabus 2003, July 27-31 at the San Jose Marriott and Stanford U. Early Bird discounts
are available until June 27 - http://www.syllabus.com/summer2003

* DL 2003 - This premier event takes place every August in Madison, WI
The 2003 conference will be August 13-15 and will again be held at the Monona
Terrace Convention Center, located on Lake Monona in downtown Madison -
http://www.uwex.edu/disted/conference

* GWETC 2003 - Make plans to attend the 11th annual Governor's Wisconsin
Educational Technology Conference. GWETC 2003 will be held in La Crosse, WI
October 21-23. Tuesday the 21st is dedicated to workshops and Wednesday the 22nd
through Thursday the 23rd offers sessions, keynote presentations, and exhibits -
http://www.gwetc.org

* eLearn 2003 - The World Conference on eLearning in corporate, government
healthcare, and higher education is scheduled for November 7-11, 2003 in Phoenix,
AZ The conference is organized by the Association for the Advancement of
Computing in Education and co-sponsored by the International Journal on eLearning.
eLearn is a multi-disciplinary forum for the exchange of information on learning and
technology - http://www.aace.org/conf/elearn/default.htm
_______________________________________________________________________

MAY DESIEN FOCUS ARTICLE - Last in a Five-Part Effective Practices Series -
Managing Graduate School Using Assistive Technology: A Profile of Judy Risch, UW-
Madison by Jennifer Smith.
_______________________________________________________________________

ENDNOTE - In Reflections on the eBook in the April edition of Syllabus magazine,
Howard Strauss, Manager of Technology Strategy and Outreach at Princeton University,
says that "books are wonderful things, but eBooks are an awful idea." Why? Because
they're based on the comforting paradigm of paper and the book and that just doesn't
work when you transfer the book information to technology. Instead, Strauss says, we
need to develop intelligent digital information storage and retrieval systems that can be
used to build personal information devices. Strauss believes that information should be
stored in a standard format that allows it to be accessed from many different devices,
depending on the type of information to be retrieved. Novels, for example, he suggests,
would work well retrieved by a tiny pocket-sized device he calls "myOwn." myOwn
would be a text-to-speech device that could retrieve any of his electronically stored
novels and would read the novel to him as he did other tasks (driving, walking,
gardening.) Voice patterns would let him select his narrator. If he wanted to read the
novel he would connect it to his TV, laptop, or PDA.

Textbooks, journals, and dictionaries are another matter, says Strauss, and would need
a different device. To create devices for these types of information, authors and
publishers will need to think differently. They'll need to stop writing for paper and stop
building digital analogs of paper. The key characteristics of books are "information,"
not "paper." Authors and publishers will need to think "outside of the book." (Syllabus,
Apr 03, vol 16 no 9, Reflections: Another Look at Education Technology, pp 42 and 41)
_______________________________________________________________________

DESIEN ARCHIVE: An Archive has been created for past issues and interaction
comments. To access the archive go to: http://www.uwex.edu/disted/desien/

DESIEN includes subscribers from institutions and organizations around the globe.
DESIEN encourages information exchange of distance education issues concerned with:
1) distance education progress and course/program development, 2) team development
and collaboration, 3) technology, 4) policy, 5) funding, and 6) research. Subscribers
outside of the UW System are encouraged to submit information and contributions.

* To submit articles or questions, email: lehman@ics.uwex.edu
* Encourage your colleagues to subscribe to DESIEN. To subscribe they
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_____________________________________

Creator/Editor: Rosemary Lehman, PhD
Instructional Communications Systems,
University of Wisconsin-Extension
lehman@ics.uwex.edu
Copyright 2003 Board of Regents
University of Wisconsin System