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Keys to Success

Seven Keys to Success LogoThe 7 Keys to Success offer a valuable framework for thinking about distance education design and for designing the actual experience. It is important to note that while the keys are numbered 1-7 they are not linear elements, but are, rather, dynamic components of a whole. The keys have been developed through research and years of experience. Each key area includes planning, instructional design, and management of the instruction:

  1. Understanding the Learner — finding out about learner needs and expectations and personalizing for this understanding, as well as considering any special needs
  2. Knowing the Environment — feeling comfortable in the distance education environment, learning how to use the equipment and media that interface with videoconferencing, and feeling comfortable working with remote sites
  3. Being a Team Player — working with administrative and policy personnel, technology experts, instructional and graphics designers, site coordinators, and resource personnel
  4. Developing Formats and Strategies — discovering what the differences are between face-to-face instruction and distance education, looking at scope and sequence, modularizing for effectiveness, developing a timeline, implementing, managing the session or course, and creating contingency plans
  5. Creating Interaction Activities, Visuals and Print Materials — creating and integrating appropriate interaction activities for sessions or courses to facilitate learner involvement and developing clear and concise visuals and print materials
  6. Integrating Support — considering the various areas of support - registration support, library and resources support, technical and site support, learner feedback support, and special needs support
  7. Monitoring for Quality — integrating feedback and expanding the assessment tool to include assessment of the instructor, materials, site coordinator, site accommodations, and technology

Interview with Rosemary Lehman about the 7 Essential Keys

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Last Updated: April 2006

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