| FAQ Group: Interactive Services & Technologies |
| Q525 - |
Are all WisLine conferences recorded? |
| Q108 - |
Are participants able to interact with each other in a WisLine Web conference? |
| Q102 - |
Are there any online tutorials or training materials on your web site for WisLine Web? |
| Q521 - |
Can I accidentally erase the program on the CD? |
| Q92 - |
Can I connect to a conference using a modem? |
| Q127 - |
Can I enlarge my slides to fill the whole screen in a webconference? |
| Q103 - |
Can I get a print out of questions and answers from the text questions feature? |
| Q355 - |
Can I have a Breeze Meeting room set up for a few hours or other short time? |
| Q125 - |
Can I include live video segments in my WisLine Web conference? |
| Q501 - |
Can I make a URL to force users to join a meeting using the Live Meeting 2007 Windows client?
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| Q502 - |
Can I make a URL to force users to join a meeting using the Live Meeting 2007 web client?
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| Q336 - |
Can I record my ExtendLMS session? |
| Q335 - |
Can I use ExtendLMS at any time? |
| Q361 - |
Can I use a Mac to participate in a WisLine Web conference? |
| Q126 - |
Can I use rich media with WisLine Web? |
| Q120 - |
Can WisLine Web presentation slides be printed by the participant? |
| Q299 - |
Can a DVD or animated PowerPoint be used on a WisLine program? |
| Q377 - |
Can an attendee call in to a web conference using a cell phone?
Thank you! |
| Q130 - |
Can chat discussions between attendees be printed? |
| Q106 - |
Can documents (like Word documents) be shared across the Internet so that two people can work on the same document? |
| Q129 - |
Can more than one presenter answer text questions in a webconference? Or is that limited to just one person? |
| Q135 - |
Can my webconference be archived or recorded? |
| Q110 - |
Can text chat be recorded? |
| Q506 - |
Can the Live Meeting 2005 Windows client be used with Live Meeting 2007? |
| Q325 - |
Can the content in my webcast be edited? |
| Q112 - |
Can the participants have access to the presenter tools in a WisLine Web conference? |
| Q117 - |
Can the presenter make changes to documents while the attendees are viewing so they can evaluate changes as they are being made? |
| Q131 - |
Can the text questions and answers submitted in a webconference be saved or printed for later use? |
| Q505 - |
Can we still use Live Meeting 2005 after the upgrade? |
| Q523 - |
Can you make more than one copy of the recording of my WisLine program for me? |
| Q99 - |
Can you see who is connected to a webconference? |
| Q350 - |
Do I have to publish my Presenter content to the ExtendLMS server? |
| Q323 - |
Do I need any special software or hardware to view a webcast? |
| Q100 - |
Does browse rows list all the people who are present? |
| Q378 - |
For a WisLine audioconference, are you charged for all of the lines you requested or only those used? |
| Q537 - |
How are recordings of WisLine programs delivered? |
| Q552 - |
How can CDs be used? |
| Q87 - |
How can I access an archived WisLine Web presentation? |
| Q84 - |
How can I control access to my WisLine Web conference? |
| Q116 - |
How can I customize the labels on the seating chart in a webconference? |
| Q353 - |
How can I get help during my WisLine audioconference? |
| Q568 - |
How can I put my WisLine program on the web? |
| Q111 - |
How can I tell who is logged in to my conference? |
| Q123 - |
How can I use a WisLine Web text slide? |
| Q331 - |
How can instructors use ExtendLMS? |
| Q343 - |
How can my students enter my ExtendLMS room? |
| Q553 - |
How do I care for my CD? |
| Q93 - |
How do I connect to the audio portion of a WisLine Web conference? |
| Q119 - |
How do I create polls in a webconference? |
| Q524 - |
How do I find out if a WisLine I missed has been archived online as streaming audio? |
| Q246 - |
How do I find out if a Wisline I missed has been archived online as streaming audio? |
| Q134 - |
How do I gather evaluation information from webconference attendees so my team can follow up? |
| Q272 - |
How do I listen to an archived webcast? |
| Q338 - |
How do I log in to my ExtendLMS session? |
| Q522 - |
How do I order an archived copy of a previously-recorded WisLine conference? |
| Q166 - |
How do I schedule a conference call
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| Q151 - |
How do I schedule a webconference? |
| Q333 - |
How do I schedule an ExtendLMS session? |
| Q44 - |
How do I schedule an audioconference? |
| Q30 - |
How do I select the locations for an upcoming distance education event? |
| Q104 - |
How do I update my profile information? |
| Q107 - |
How do you change the seat color in a WisLine Web conference? |
| Q101 - |
How do you switch rows in the auditorium? |
| Q73 - |
How does ICS provide streaming services? |
| Q396 - |
How long before a web conference starts can a user log into the conference? |
| Q348 - |
How long will I be able to access my course? |
| Q82 - |
How many people can participate in a WisLine Web conference? |
| Q329 - |
How many seats can be reserved for ExtendLMS sessions? |
| Q328 - |
How much will it cost to use ExtendLMS? |
| Q133 - |
I created a new Web Demo slide to take my participants to a particular URL. Once the page has been displayed for all participants, I clicked on a link to display a new Web page. I saw the new page but my participants didn't. Why didn't the participants see the new page, too? |
| Q528 - |
I do many WisLines as part of a series of events. Can I automatically get recordings of all the individual conferences? |
| Q304 - |
I entered all of my presenter information in the Personal Information window when I was practicing at my office, but when I came to present at The Pyle Center, all of my information was gone, or different, including my photo. Why is that? |
| Q121 - |
I had people vote using the polling slides during my meeting. When I printed the slides to PDF, the results were not there. Why did this happen? |
| Q199 - |
I logged into a machine for my meeting, but the personal information that showed for me when I clicked my name in the Attendees Pane was wrong. Why did that happen and how could I fix it? |
| Q529 - |
I originally ordered only a single CD for a WisLine conference which has already taken place. Now I need additional copies. Can you make more? |
| Q551 - |
I scratched my CD. What should I do? |
| Q311 - |
I will be taking a course, which makes use of WisLine Web. The course description says "You will need two lines: a phone line to access the telephone conference and an Internet connection to access the Web. An alternative for those without two lines is to print the slides in advance to use during the telephone conference." Do you know whether it would be possible to use SkypeOut to dial in, whilst simultaneously accessing the course materials. (In theory, I don't see why not as Skype won't hog all the bandwidth.) This would be a cheaper option form me than placing a regular transatlantic phone call. (I live in the UK.)
Thanks |
| Q530 - |
I would like my WisLine conference to be recorded. How do I make arrangements to do that? |
| Q164 - |
I'm a presenter. How do I know if I have the Windows Client for Live Meeting installed? |
| Q165 - |
I'm an attendee. How do I know if I'm in the latest version of WisLine Web? |
| Q531 - |
I'm not sure what format I need for my WisLine recording. What do you recommend? |
| Q153 - |
I'm trying to view the recording or a WisLine Web conference I attended. When I go to the site and enter the meeting ID and password, I cannot access the recording. Why won't the meeting ID and password work to view the recording? |
| Q96 - |
I'm using Internet Explorer and my machine stopped loading the console. What happened and what can I do to "fix" it? |
| Q95 - |
I'm using Netscape, and the WisLine Web conference window started loading and then just quit. What happened and what should I do to "fix" it? |
| Q346 - |
If I have the Breeze Presenter plugin, do I have to publish to the ICS Breeze server? |
| Q143 - |
If I requested one hour for Wisline but only used 45 minutes, would I be charged for the extra 15 mintues? |
| Q504 - |
If I scheduled my meeting before the upgraded to Live Meeting 2007, will my meeting ID and entry code (meeting key) be the same? |
| Q349 - |
If I want to publish my Presenter content to the ExtendLMS server, what URL do I use? |
| Q300 - |
If a person dials in with a 56 k modem, will they see all the visuals and hear all the audio? |
| Q533 - |
Is downloading a file from your server secure? |
| Q94 - |
Is it possible to join WisLine Web sessions late or exit early? |
| Q532 - |
Is it too late to order a recording after the WisLine conference has taken place? |
| Q334 - |
Is technical support available during my ExtendLMS session? |
| Q375 - |
Is the department charged if the wisline was cancelled but forget to notify ICS? If yes, what is the cost? |
| Q115 - |
Is the presenter interface the same as the participants? |
| Q128 - |
Is the presenter's preparation time for this media much more time consuming than a face-to-face meeting? |
| Q366 - |
Is there a cancellation policy for WisLine Web? |
| Q263 - |
Is there a glossary of distance learning terms available online? |
| Q113 - |
Is there a limit to the number of presenters I can have in my WisLine Web conference? |
| Q339 - |
Is there more information available? |
| Q347 - |
May I batch load instructors who will be using ExtendLMS or Presenter? |
| Q341 - |
May I set up my own sessions or rooms within ExtendLMS? |
| Q345 - |
May I use WisLine Audio for my ExtendLMS room instead of the Voice over IP (VOIP)? |
| Q342 - |
May I use both ExtendLMS and Breeze Presenter? |
| Q554 - |
My CD won't play. What should I do? |
| Q503 - |
Since the upgrade to Live Meeting 2007, I can't connect to my WisLine Web meeting. What's up? |
| Q142 - |
This site is very helpful. But is video conferencing an option for a meeting of 4-5 people? |
| Q114 - |
What are some ways I can make my WisLine Web conference interactive so that it's more than a talking slide show? |
| Q86 - |
What are the access controls offered with the WisLine Web service? |
| Q324 - |
What are the costs for using ICS Webcast? |
| Q330 - |
What are the system requirements? |
| Q555 - |
What do you mean by 'audio CD'? |
| Q556 - |
What does 'digitally recorded' mean? |
| Q557 - |
What does MP3 stand for? |
| Q78 - |
What does it cost to use WisLine Web? |
| Q79 - |
What hardware and software is required to use WisLine Web? |
| Q98 - |
What if you don't have a computer yet want to participate? Can you do just the audio part? |
| Q90 - |
What information do I need to give participants about my WisLine Web conference? |
| Q321 - |
What is ExtendLMS? |
| Q322 - |
What is ICS Webcast? |
| Q46 - |
What is WisLine Web? |
| Q45 - |
What is WisLine? |
| Q535 - |
What is a CD? |
| Q558 - |
What is an MP3 file? |
| Q146 - |
What is the call-in telephone number for WisLine participants (non-800)? |
| Q526 - |
What is the cost for multiple CDs copies of the same WisLine recording? |
| Q527 - |
What is the cost to receive a digital recording of a WisLine program? |
| Q357 - |
What is the difference between using Auditorium or meeting place in WisLine Web? |
| Q83 - |
What training is available to help me use WisLine Web effectively? |
| Q332 - |
What training is offered for ExtendLMS? |
| Q136 - |
What's the difference between Live Meeting Replay and Real Media formats for my WisLine Web archive? |
| Q204 - |
What's the difference between webconferencing and webcasting? |
| Q507 - |
When I try to upload my PowerPoint slide set, which contains Poll, Web, or other slides created using the Live Meeting Add-in for PowerPoint, I get the message:
"Uploading PowerPoint files that were created using the Microsoft Office Live Meeting 2007 Add-in for PowerPoint is not supported with this version of Live Meeting. Remove the Live Meeting resource slides from the file, and then try again to upload it."
I need to include Live Meeting slides (Poll, Web, etc.) in my presentation. What should I do? |
| Q47 - |
When is the next WisLine Web demo? |
| Q305 - |
When showing a Snapshot/Whiteboard/Word Document/Excel Spreadsheet, I tried using the magnifying glass tools and the Fit to Page menus, but neither of them increased or decreased the view for my attendees. Why didn’t my attendees see the changes I made? |
| Q118 - |
When using the polling feature, can you tell if everyone has voted? |
| Q132 - |
When using the sharing feature in WisLine Web, can other people make changes to my Word document? |
| Q124 - |
When using the whiteboard or text slide features, how can I keep a record of what's written there to review later? |
| Q559 - |
Where can I play my MP3? |
| Q351 - |
Where do I get the new plugin for Breeze Presenter? |
| Q137 - |
Which format is best for viewing an archive and what are the connection speed requirements for each? |
| Q327 - |
Who can use ExtendLMS? |
| Q152 - |
Who do I contact for an overview on how my group could use webconferencing, videoconferencing, audioconferencing and streaming? |
| Q538 - |
Who should I contact if I have questions about the recording I received? |
| Q352 - |
Who should I email when I have requests, questions, or problems regarding ExtendLMS? |
| Q163 - |
Why is it important to install the Windows Client for Live Meeting? |
| Q97 - |
Why isn't the Internet used for the audio portion of a WisLine Web? |
| Q91 - |
Will WisLine Web work behind corporate or other firewalls? |
| Q147 - |
You keep windows media versions of Wisline Webs on your server for 2 weeks. Am I allowed to download the movie and save it to my web so others may see it indefinitely? |
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