Quick Tips

Host your first conference

Moderators:

Moderators have two passcodes for each conference: 1) the conference passcode; 2) the moderator (host) code. This is a security measure which prevents unauthorized users from holding conferences using your 24 x 7 account(s) and gives you access to moderator functions such as starting and stopping recordings and muting and un-muting all participants. DO NOT share your moderator passcode with participants.

To start a call:

Dial in to the toll-free number and follow the recorded prompts.
Enter the conference passcode followed by the # sign.
PressNext, enter the moderator Code. Entering the moderator code starts the conference and allows all participants to talk.

To end a call:

Calls end when all participants (including the moderator) hang up their phones.

Participants:

Participants dial the toll-free number and enter only the conference passcode. If the moderator has not yet activated the conference participants will be placed on music hold until the moderator enters the moderator passcode.

Online Dashboard

The online dashboard is optional. You can host conference calls at any time using only your dial-in number and passcodes. The online dashboard does give you access to many extra features, however. If you wish to monitor your 24 x 7 usage, host web conferences, or use the online moderator tools, or download recordings you will need to create a dashboard account.

Get started with the dashboard

Click in your moderator email to get started.
You will receive an email containing a link to verify and create your dashboard account.
Your email address is your dashboard username. You will be asked to create a password which is known only to you. Please be sure to save your password.
If you forget your password you can re-set it from the Conference Center homepage (www.yourconferencecenter.com/uwex). Click "retrieve password" from the myAccount Dashboard Log In. You will receive an email with instructions for re-setting your password. Be patient. It can take a few minutes to receive the email.

NOTE: After three unsuccessful dashboard log-in attempts, you will be locked out of your account and will not be able to hold conferences or access your dashboard. If this happens, please call ICS immediately, and we will have your account re-set manually.

Recording

All WisLine Anytime conferences can easily be recorded. There is no charge to record and download audio conferences. To record a conference do the following:

After you dialed in to your conference as a moderator, hit *2 your phone to start recording
To finish a recording hit *2 again.
Log in to your dashboard to download the file. Files are recorded in mp3 format and are stored on the server for 10 days following your conference. You will receive an email notice when your file is available to download and a reminder message to download your file 3 days before the file deletion date.