Questions & Answers
How does it work?
How do I notify participants?
How many participants can I have?
Can I record my conferences?
How do I get started?
What does it cost?
What about billing?
Who can use WisLine Anytime?
When is this service available?
Is there technical support?
Is there a web conference add-on available?
Where is the dashboard located?
Do you have any user guides?
What are the rates for all WisLine Audio and Web services?
How does it work?
You'll be issued your own host passcode, which will never change, and will allow you to hold conferences at any time, anywhere. You can re-use your passcode at any time and only you will have access to your moderator passcode.
How do I notify participants?
After you've set up your WisLine Anytime account you'll receive a moderator invitation with all of the details you'll need to access your account and host conference calls. In addition you'll receive a particpant invitation. Whenver you wish to hold a conference simply forward the participant invitation to your participants. Everyone dials in to the toll-free number. Hosts enter their special host passcode, participants enter the participant passcode and the meeting begins.
How many participants can I have?
Seventy-five lines are available to each host. That number can be increased to a maximum of 150 lines per host.
Can I record my conferences?
Yes. As a meeting host, you'll be able to record your meeting using touchtone commands or by using your online account dashboard. Conferences are recored in .mp3 format, and can be downloaded and saved from the online dashboard. There is no charge for recording.
How do I get started?
Simply request a WisLine Anytime account. You can do that by:
- Filling out the online request form, or
- Sending an email to wislineaudio@ics.uwex.edu, or
- Calling us at 608-262-0753 or toll-free at 855-289-9177
What does it cost?
Click here to view the rates.
What about billing?
We can bill WisLine Anytime to any existing WisLine Audio account, or we can set up a new account for billing. We send you an invoice, and you can pay by credit card through our secure online payment system. UW-Extension departments can pay through internal funding.
Who can use WisLine Anytime?
WisLine Anytime is currently available to any governmental agency (local, State or Federal), UW System Institutions and departments, and any non-profit organization.
When is this service available?
You can access your dashboard and host conferences 24 hours per day, seven days per week.
Is there technical support?
Yes. Technical support is available whenever you're in a meeting by dialing *0 on your phone keypad. If you are having difficulty joining a meeting dial 1-800-766-1863. Please be prepared to give the operator either the host's name, the meeting title, or the confirmation number of the meeting.
Is there a web conference add-on available?
Yes. WisLine Anytime Online Meeting is a simple, easy-to-use web conference service which can be added to your WisLine Anytime account. Online Meeting allows you to share applications, upload and present Office files and pdfs, and text chat. Click here for more information about WisLine Anytime Online Meeting. There is an extra charge for this service. See the rates page for more information.
Where is the dashboard login located?
After creating your account, you can log in to view your account and manage conferences at yourconferencecenter.com/uwex
Do you have any user guides?
Yes. The following user guides are available:
WisLine Anytime 24 x 7 Audio Conferencing (pdf)
WisLine Anytime Online Meeting (pdf)
What are the rates for all WisLine Audio and Web services?
There is a rate sheet available in pdf format which lists all rates for WisLine Anytime Audio, Web and WisLine Reserved services. Most rates are also listed on the WisLine Anytime rates page or on the WisLine Reserved rates page.
Have more questions?
Please send us an email at wislineaudio@ics.uwex.edu or call us at 608-262-0753 or toll-free at 855-289-9177. Our event management staff is availabe Monday - Friday, 7:45 am - 4:30 pm to answer your questions.
We'll keep posting more information here as it becomes available, so please check back often.
