Web Frequently Asked Questions

This page contains answers to frequently asked questions about WisLine Web. If you don't see any answer to your question, please submit it to our FAQ system, or contact us at wislineweb@ics.uwex.edu.

Topics

Getting Started
Using the Auditorium Place
Using the Meeting Place
Archiving/Recording a Conference
Connecting to a Conference
Connecting to the Audio Portion of a WisLine Web Conference
Problems Loading the Conference Center Windows
Using the Presenter Tools
Using the Audience Tools
Using the WisLine Web Registration System
Using Live Meeting 2007

Getting Started

Q789 - Are there any online tutorials or training materials on your web site for WisLine Web?

Q1079 - Can I enlarge my slides to fill the whole screen in a webconference?

Q8909 - Can I make a URL to force users to join a meeting using the Live Meeting 2007 web client?

Q8902 - Can I make a URL to force users to join a meeting using the Live Meeting 2007 Windows client?

Q6561 - Can I use a Mac to participate in a WisLine Web conference?

Q1087 - Can more than one presenter answer text questions in a webconference? Or is that limited to just one person?

Q1112 - Can my webconference be archived or recorded?

Q8927 - Can the Live Meeting 2005 Windows client be used with Live Meeting 2007?

Q516 - How can I control access to my WisLine Web conference?

Q933 - How can I customize the labels on the seating chart in a webconference?

Q519 - How do I cancel my webconference?

Q1861 - How do I schedule a webconference?

Q801 - How do I update my profile information?

Q7361 - How long before a web conference starts can a user log into the conference?

Q508 - How many people can participate in a WisLine Web conference?

Q3461 - I logged into a machine for my meeting, but the personal information that showed for me when I clicked my name in the Attendees Pane was wrong. Why did that happen and how could I fix it?

Q2446 - I'm a presenter. How do I know if I have the Windows Client for Live Meeting installed?

Q2465 - I'm an attendee. How do I know if I'm in the latest version of WisLine Web?

Q5262 - If a person dials in with a 56 k modem, will they see all the visuals and hear all the audio?

Q8919 - If I scheduled my meeting before the upgraded to Live Meeting 2007, will my meeting ID and entry code (meeting key) be the same?

Q929 - Is the presenter interface the same as the participants?

Q1083 - Is the presenter's preparation time for this media much more time consuming than a face-to-face meeting?

Q6684 - Is there a cancellation policy for WisLine Web?

Q918 - Is there a limit to the number of presenters I can have in my WisLine Web conference?

Q8913 - Since the upgrade to Live Meeting 2007, I can't connect to my WisLine Web meeting. What's up?

Q523 - What are the access controls offered with the WisLine Web service?

Q484 - What does it cost to use WisLine Web?

Q487 - What hardware and software is required to use WisLine Web?

Q731 - What information do I need to give participants about my WisLine Web conference?

Q188 - What is WisLine Web?

Q511 - What training is available to help me use WisLine Web effectively?

Q8941 - When I try to upload my PowerPoint slide set, which contains Poll, Web, or other slides created using the Live Meeting Add-in for PowerPoint, I get the message:

"Uploading PowerPoint files that were created using the Microsoft Office Live Meeting 2007 Add-in for PowerPoint is not supported with this version of Live Meeting. Remove the Live Meeting resource slides from the file, and then try again to upload it."

I need to include Live Meeting slides (Poll, Web, etc.) in my presentation. What should I do?

Q192 - When is the next WisLine Web demo?

Q1881 - Who do I contact for an overview on how my group could use webconferencing, videoconferencing, audioconferencing and streaming?

Q2441 - Why is it important to install the Windows Client for Live Meeting?

Q769 - Why isn't the Internet used for the audio portion of a WisLine Web?

Q741 - Will WisLine Web work behind corporate or other firewalls?

Using the Auditorium Place

Q1104 - I created a new Web Demo slide to take my participants to a particular URL. Once the page has been displayed for all participants, I clicked on a link to display a new Web page. I saw the new page but my participants didn't. Why didn't the participants see the new page, too?

Q891 - Are participants able to interact with each other in a WisLine Web conference?

Q882 - Can documents (like Word documents) be shared across the Internet so that two people can work on the same document?

Q1071 - Can I include live video segments in my WisLine Web conference?

Q1075 - Can I use rich media with WisLine Web?

Q914 - Can the participants have access to the presenter tools in a WisLine Web conference?

Q937 - Can the presenter make changes to documents while the attendees are viewing so they can evaluate changes as they are being made?

Q1095 - Can the text questions and answers submitted in a webconference be saved or printed for later use?

Q949 - Can WisLine Web presentation slides be printed by the participant?

Q781 - Does browse rows list all the people who are present?

Q933 - How can I customize the labels on the seating chart in a webconference?

Q909 - How can I tell who is logged in to my conference?

Q1061 - How can I use a WisLine Web text slide?

Q945 - How do I create polls in a webconference?

Q1108 - How do I gather evaluation information from webconference attendees so my team can follow up?

Q886 - How do you change the seat color in a WisLine Web conference?

Q785 - How do you switch rows in the auditorium?

Q953 - I had people vote using the polling slides during my meeting. When I printed the slides to PDF, the results were not there. Why did this happen?

Q6421 - What is the difference between using Auditorium or meeting place in WisLine Web?

Q511 - What training is available to help me use WisLine Web effectively?

Q941 - When using the polling feature, can you tell if everyone has voted?

Q1099 - When using the sharing feature in WisLine Web, can other people make changes to my Word document?

Q1065 - When using the whiteboard or text slide features, how can I keep a record of what's written there to review later?

Using the Meeting Place

Q1104 - I created a new Web Demo slide to take my participants to a particular URL. Once the page has been displayed for all participants, I clicked on a link to display a new Web page. I saw the new page but my participants didn't. Why didn't the participants see the new page, too?

Q891 - Are participants able to interact with each other in a WisLine Web conference?

Q882 - Can documents (like Word documents) be shared across the Internet so that two people can work on the same document?

Q1071 - Can I include live video segments in my WisLine Web conference?

Q1075 - Can I use rich media with WisLine Web?

Q914 - Can the participants have access to the presenter tools in a WisLine Web conference?

Q937 - Can the presenter make changes to documents while the attendees are viewing so they can evaluate changes as they are being made?

Q1095 - Can the text questions and answers submitted in a webconference be saved or printed for later use?

Q949 - Can WisLine Web presentation slides be printed by the participant?

Q933 - How can I customize the labels on the seating chart in a webconference?

Q909 - How can I tell who is logged in to my conference?

Q1061 - How can I use a WisLine Web text slide?

Q945 - How do I create polls in a webconference?

Q1108 - How do I gather evaluation information from webconference attendees so my team can follow up?

Q886 - How do you change the seat color in a WisLine Web conference?

Q953 - I had people vote using the polling slides during my meeting. When I printed the slides to PDF, the results were not there. Why did this happen?

Q6421 - What is the difference between using Auditorium or meeting place in WisLine Web?

Q511 - What training is available to help me use WisLine Web effectively?

Q941 - When using the polling feature, can you tell if everyone has voted?

Q1099 - When using the sharing feature in WisLine Web, can other people make changes to my Word document?

Q1065 - When using the whiteboard or text slide features, how can I keep a record of what's written there to review later?

Archiving/Recording a Conference

Q1112 - Can my webconference be archived or recorded?

Q541 - How can I access an archived WisLine Web presentation?

Q2061 - I'm trying to view the recording or a WisLine Web conference I attended. When I go to the site and enter the meeting ID and password, I cannot access the recording. Why won't the meeting ID and password work to view the recording?

Q1116 - What's the difference between Live Meeting Replay and Real Media formats for my WisLine Web archive?

Q1120 - Which format is best for viewing an archive and what are the connection speed requirements for each?

Q1581 - You keep windows media versions of Wisline Webs on your server for 2 weeks. Am I allowed to download the movie and save it to my web so others may see it indefinitely?

Connecting to a Conference

Q7042 - Can an attendee call in to a web conference using a cell phone? Thank you!

Q746 - Can I connect to a conference using a modem?

Q8909 - Can I make a URL to force users to join a meeting using the Live Meeting 2007 web client?

Q6561 - Can I use a Mac to participate in a WisLine Web conference?

Q8923 - Can we still use Live Meeting 2005 after the upgrade?

Q750 - How do I connect to the audio portion of a WisLine Web conference?

Q7361 - How long before a web conference starts can a user log into the conference?

Q2465 - I'm an attendee. How do I know if I'm in the latest version of WisLine Web?

Q763 - I'm using Internet Explorer and my machine stopped loading the console. What happened and what can I do to "fix" it?

Q758 - I'm using Netscape, and the WisLine Web conference window started loading and then just quit. What happened and what should I do to "fix" it?

Q5262 - If a person dials in with a 56 k modem, will they see all the visuals and hear all the audio?

Q8919 - If I scheduled my meeting before the upgraded to Live Meeting 2007, will my meeting ID and entry code (meeting key) be the same?

Q754 - Is it possible to join WisLine Web sessions late or exit early?

Q8913 - Since the upgrade to Live Meeting 2007, I can't connect to my WisLine Web meeting. What's up?

Q773 - What if you don't have a computer yet want to participate? Can you do just the audio part?

Q2441 - Why is it important to install the Windows Client for Live Meeting?

Q769 - Why isn't the Internet used for the audio portion of a WisLine Web?

Q741 - Will WisLine Web work behind corporate or other firewalls?

Connecting to the Audio Portion of a WisLine Web Conference

Q7042 - Can an attendee call in to a web conference using a cell phone? Thank you!

Q750 - How do I connect to the audio portion of a WisLine Web conference?

Q7361 - How long before a web conference starts can a user log into the conference?

Q773 - What if you don't have a computer yet want to participate? Can you do just the audio part?

Q769 - Why isn't the Internet used for the audio portion of a WisLine Web?

Problems Loading the Conference Center Windows

Q2446 - I'm a presenter. How do I know if I have the Windows Client for Live Meeting installed?

Q2465 - I'm an attendee. How do I know if I'm in the latest version of WisLine Web?

Q763 - I'm using Internet Explorer and my machine stopped loading the console. What happened and what can I do to "fix" it?

Q758 - I'm using Netscape, and the WisLine Web conference window started loading and then just quit. What happened and what should I do to "fix" it?

Q2441 - Why is it important to install the Windows Client for Live Meeting?

Using the Presenter Tools

Q1104 - I created a new Web Demo slide to take my participants to a particular URL. Once the page has been displayed for all participants, I clicked on a link to display a new Web page. I saw the new page but my participants didn't. Why didn't the participants see the new page, too?

Q1091 - Can chat discussions between attendees be printed?

Q882 - Can documents (like Word documents) be shared across the Internet so that two people can work on the same document?

Q1079 - Can I enlarge my slides to fill the whole screen in a webconference?

Q794 - Can I get a print out of questions and answers from the text questions feature?

Q1071 - Can I include live video segments in my WisLine Web conference?

Q1075 - Can I use rich media with WisLine Web?

Q1087 - Can more than one presenter answer text questions in a webconference? Or is that limited to just one person?

Q914 - Can the participants have access to the presenter tools in a WisLine Web conference?

Q937 - Can the presenter make changes to documents while the attendees are viewing so they can evaluate changes as they are being made?

Q1095 - Can the text questions and answers submitted in a webconference be saved or printed for later use?

Q949 - Can WisLine Web presentation slides be printed by the participant?

Q777 - Can you see who is connected to a webconference?

Q933 - How can I customize the labels on the seating chart in a webconference?

Q909 - How can I tell who is logged in to my conference?

Q1061 - How can I use a WisLine Web text slide?

Q945 - How do I create polls in a webconference?

Q1108 - How do I gather evaluation information from webconference attendees so my team can follow up?

Q953 - I had people vote using the polling slides during my meeting. When I printed the slides to PDF, the results were not there. Why did this happen?

Q3461 - I logged into a machine for my meeting, but the personal information that showed for me when I clicked my name in the Attendees Pane was wrong. Why did that happen and how could I fix it?

Q2446 - I'm a presenter. How do I know if I have the Windows Client for Live Meeting installed?

Q929 - Is the presenter interface the same as the participants?

Q1083 - Is the presenter's preparation time for this media much more time consuming than a face-to-face meeting?

Q918 - Is there a limit to the number of presenters I can have in my WisLine Web conference?

Q925 - What are some ways I can make my WisLine Web conference interactive so that it's more than a talking slide show?

Q6421 - What is the difference between using Auditorium or meeting place in WisLine Web?

Q8941 - When I try to upload my PowerPoint slide set, which contains Poll, Web, or other slides created using the Live Meeting Add-in for PowerPoint, I get the message:

"Uploading PowerPoint files that were created using the Microsoft Office Live Meeting 2007 Add-in for PowerPoint is not supported with this version of Live Meeting. Remove the Live Meeting resource slides from the file, and then try again to upload it."

I need to include Live Meeting slides (Poll, Web, etc.) in my presentation. What should I do?

Q941 - When using the polling feature, can you tell if everyone has voted?

Q1099 - When using the sharing feature in WisLine Web, can other people make changes to my Word document?

Q1065 - When using the whiteboard or text slide features, how can I keep a record of what's written there to review later?

Using the Audience Tools

Q891 - Are participants able to interact with each other in a WisLine Web conference?

Q1091 - Can chat discussions between attendees be printed?

Q1079 - Can I enlarge my slides to fill the whole screen in a webconference?

Q905 - Can text chat be recorded?

Q777 - Can you see who is connected to a webconference?

Q909 - How can I tell who is logged in to my conference?

Q886 - How do you change the seat color in a WisLine Web conference?

Q3461 - I logged into a machine for my meeting, but the personal information that showed for me when I clicked my name in the Attendees Pane was wrong. Why did that happen and how could I fix it?

Q2465 - I'm an attendee. How do I know if I'm in the latest version of WisLine Web?

Using the WisLine Web Registration System

Q801 - How do I update my profile information?

Using Live Meeting 2007

Q8909 - Can I make a URL to force users to join a meeting using the Live Meeting 2007 web client?

Q8902 - Can I make a URL to force users to join a meeting using the Live Meeting 2007 Windows client?

Q8927 - Can the Live Meeting 2005 Windows client be used with Live Meeting 2007?

Q8923 - Can we still use Live Meeting 2005 after the upgrade?

Q8919 - If I scheduled my meeting before the upgraded to Live Meeting 2007, will my meeting ID and entry code (meeting key) be the same?

Q8913 - Since the upgrade to Live Meeting 2007, I can't connect to my WisLine Web meeting. What's up?

Q8941 - When I try to upload my PowerPoint slide set, which contains Poll, Web, or other slides created using the Live Meeting Add-in for PowerPoint, I get the message:

"Uploading PowerPoint files that were created using the Microsoft Office Live Meeting 2007 Add-in for PowerPoint is not supported with this version of Live Meeting. Remove the Live Meeting resource slides from the file, and then try again to upload it."

I need to include Live Meeting slides (Poll, Web, etc.) in my presentation. What should I do?