Jobs at UW-Extension
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UW-Extension jobs in Classified civil service
Unclassified positions
- There are currently no unclassified positions listed
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Classified positions
- IS Network Services Professional - CE, Outreach And E-Learning
- Classified civil service
This position will report to the IS Network Services Specialist for assignments and works under general supervision performing varied duties in desk top service, and hardware, network and telecommunications support.
60%-Troubleshoot, problem solve, train, and provide personal computer customer service, escalate problems to specialist when necessary; provide customer assistance in mainframe, microcomputer, operating system and/or office suite application software including word processing, spreadsheet, database, electronic mail, scheduling, telecommunications, and Internet support, escalate problems to supervisor when necessary; provide new user network set-up, orientation for software applications, directory and login instruction, password change, email, and printing support; assist with implementing and maintaining software updates including operating system upgrades and patches; maintain firmware updates in all hardware devices.
30%-Provide information systems technical support of the division's hardware and network environment server, and personal computer hardware and peripheral equipment for issues ranging from routine to moderately complex.
10%-Provide telecommunications support.
For further information, email us.