Center for Community and Economic Development

CCED » Communities » Firstimpressions

Contents:

Introduction

List of Participating Communities

Revised User Guides (2007)

Original Program Manual

Final Reports (Samples)

Adaptations Of The Program

I.D. Tool

Photo Archive

Marketing Materials

Adaptations Of The Program

The notion of using the "secret shopper" approach to evaluating communities has gotten a number of people excited about using this same approach in other settings. Others have chosen to make modifications to the program for use with their own communities. Here are a few examples that I am aware of:

First Impressions of the U.W. Extension Office, Andy Lewis, 4-15-2002  (html web-page version only)

Resort Impressions Manual: Guidelines for Using the First Impressions Program for the Tourism Industry, Beverly Stencel and John Preissing, 1997 (Adobe Acrobat pdf file version only)

Final Report for Burnett and Washburn Counties (Adobe Acrobat pdf file version only)

Community Assistance Teams: Increasing Community Readiness for Recruitment of Health Care Providers - Dr. Ken Shannon (shannonk@rcbhsc.wvu.edu), Dept. of Family Medicine, Robert C. Byrd Health Sciences Center, Morgantown, WV

Community Connections: A First Impressions Program for Campuses - Steve Kohlstedt, U.W.-Extension Community Educator & James Schneider, Blue Chip Consulting, modified the program to utilize students to evaluate the U.W. campuses at Richland Center & Platteville. Results were shared with the campus in a Powerpoint format.

Community Swap, University of Illinois Extension

Designing the Future, Deptment of Design, Housing, and Apparel, college of Design, Univesity of Minnesota, Sherri Gahring

First Impressions Community Exchange,  Ministry of Agriculture, Food and Rural Affairs, Ontario, Canada

First Impressions Community Exchange, Action Southwest Business Coalition, Saskatchewan, Canada

First Impressions Community Exchange, Ministry of Agrictulture and Rural Development, Alberta, Canada

First Impressions, Huck Boyd National Institute for Rural Development, Kansas State University

First Impressions, Mississippi State Community Action Team, Mississippi State University

First Impressions, West Virginia University Extension

First Impressions, Part of the Municipal Economic Development Toolkit, USAID, LED Ukraine, There is currently a version in English and Ukranian and will soon be available in Spanish and Russian.

First Impressions, Ohio State University Extension

Fair Impressions (For County Fairs), Andy Lewis, Bob Williams, Jane Grabarski, 1993
Word Version of Fair Impressions
Adobe Acrobat Version of Fair Impressions

Fair Impressions was updated in 2008 by Will Andresen and Gayle Huycke. For a copy of the template in Micorsoft
Word, click here
. For a copy of the final report for the Price County Fair, click here.

First Impressions for Heritage Tourism Sites, Andy Lewis, 1995
Word Version for Heritage Tourism Sites
Adobe Acrobat Version for Heritage Tourism Sites

Final Report for Iron County, WI Heritage Tourism Region

Park Impressions for State Parks, Andy Lewis, Allison Beach, Bruce Chevis, March 1995.
Word Version of Park Impressions
Adobe Acrobat Version of Park Impressions